وظائف مسؤول خدمة العملاء في مصر

Conduct daily checks and swipes across social channels to monitor the online conversation around the brand Customise responses to accommodate to each complaint, user and social channel Collaborate with the wider content team consisting of the content team and the client’s int المزيد...

Boost Your Career as a Business Development Executive with Our Growing Team!Are you ready to take your career to new heights with a global leader in translation and localization services Look no further than Future Group! Since 1994 weve been at the forefront of the localization marke المزيد...

جمع وتوثيق متطلبات العمل لجهود تحسين / أتمتة المشروع والعملية. قم بإجراء تدقيق داخلي للتأكد من أن جميع الأقسام تعمل وفقًا للعملية المتفق عليها رسميًا. تسهيل نمذجة سير عمل العملية للتعاون في تحسينات العملية وإمكانيات الأتمتة وحالات الاستخدام الشاملة المحددة بوضوح. قم بمراجعة المعلومات المزيد...

مسؤول عن معايرة ومراقبة ودعم معايير الجودة بين الأطراف الداخلية والخارجية. إنشاء وثائق العملية/سير العمل/تعليمات العمل والمقالات المعرفية وإرشادات الخدمة الذاتية. جمع وتوثيق متطلبات العمل لجهود تحسين / أتمتة المشروع والعملية. قم بإجراء تدقيق داخلي للتأكد من أن جميع الإدارات تعمل وفقًا المزيد...

Build a strong partnership with the Clients through leading the joint business planning process and designing the service charter for the client Own clients' governance process Strong & Intensive networking of relevant stakeholders with defined Clients and high Client enga المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsible for the smooth onboarding of the client, on boarding ‘is making sure customer went live successfully with Foodics’ Responsible for the product know-how and training needs of the client upon the assignment from the professional services. Responsible for educat المزيد...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem المزيد...

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends and المزيد...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak المزيد...

توفير دعم مكتب المساعدة وحل المشكلات بما يرضي المستخدم النهائي. التحقق من الطلبات الواردة عبر قنوات الاتصال الخاصة بمكتب المساعدة لتكنولوجيا المعلومات والرد عليها بسرعة وفعالية التحقق من التكوينات والأدوات المساعدة وإعدادات البرامج الافتراضية وما إلى ذلك لمحطات العمل المحلية. تثبيت المزيد...

-التدريس للطلاب -المساهمة في الإشراف على طلاب التدريب الميداني ومقررات أعضاء هيئة التدريس ومقررات الشبكة -المشاركة في عضوية اللجان المحددة له من القسم أو الكلية. - المساهمة في الأنشطة العلمية من دورات ومؤتمرات وندوات وورش عمل يقيمها القسم أو الكلية. - المشاركة في مهام الاختبارات كمراق المزيد...

Youll need to be team oriented and flexible with a really good approach to electronic repair and troubleshooting. Youll be crosstrained on our products and youll be expected to follow complex schematics in isolating issues and in assembly.Youll be resolving issues troubleshooting inst المزيد...

Lead and manage a team of L2 and L3 cloud engineers providing guidance mentorship and performance management.Oversee the daytoday operations of the managed services team ensuring timely resolution of technical issues and adherence to SLAs.Collaborate with clients to understand their c المزيد...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, va المزيد...

Purely Automotive Recruitment Ltd are seeking an experienced Vehicle Technician to join our client based in Truro, Cornwall. Our client is a successful dealer group operating a number of prestige retail franchised vehicle operations across the South West of England. Requirements المزيد...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is المزيد...

To handle and resolve all unstructured and complex customer complaints in an effective and timely manner for Retail Banking. .To maintain courteous, proactive and resolution oriented relationship with all interacting units / departments of the bank in order to ensure complete r المزيد...