وظائف مساعد خدمة العملاء في مصر

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our المزيد...

حل مشاكل العملاء الفردية والكشف عن التحسينات واستكشاف الثغرات الخاصة بتجربة العميل والإبلاغ عنها. الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتج المزيد...

Answer customer inquiries via phone, email, or chat. Resolve customer issues efficiently and effectively. Provide product information and support. Maintain customer records and databases. Adhere to company policies and procedures.

- Respond to inbound customer contacts via email, chat, or other communication channels in a courteous and professional manner - Actively listen to customers, understand their needs, and provide accurate, relevant, and personalized solutions - Efficiently navigate the organization&#39 المزيد...

الأدوار والمسؤوليات دعم العملاء: الرد على استفسارات العملاء عبر الهاتف أو البريد الإلكتروني أو الدردشة أو شخصيًا على الفور وباحترافية. توفير معلومات دقيقة حول المنتجات والخدمات والسياسات والإجراءات. حل المشكلات: معالجة شكاوى العملاء ومخاوفهم بالتعاطف والصبر والنهج الموجه نحو الحلول المزيد...

مهارات ممتازة في الكتابة والتحدث باللغة الألمانية (المستوى C1) واللغة الإنجليزية (المستوى B2). تعتبر خبرة العمل السابقة في بيئة / تشغيل شركات الطيران الدولية ميزة قيمة. الخبرة السابقة في العمل مع نظام الحجز مثل Amadeus، Galileo، Sabre إلزامية. المهارات المتخصصة المطلوبة: مهارات التواص المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

متابعة عمل الفريق المسؤول عنه بشكل مباشر والتواجد والمشاركة في الانشطة . ربط الحالات التي تواجه الفريق مع مدير الحالة. تزويد ادارة المراكز بالتوثيقات اليومية للأنشطة وبشكل يومي. رفع تقارير دورية عن أعمال الفريق لمدير المركز. المزيد...

Handle incoming customer inquiries Assist customers with product information, order placement, and issue resolution Maintain accurate and detailed customer records Collaborate with internal teams to resolve customer issues and ensure customer satisfaction Identify opportunities المزيد...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Make confirmation calls to customers to verify orders and ensure accuracy. Engage in cross-selling and up-selling during customer interactions to promote additional products or services. Handle customer inquiries, complaints, and provide resolutions to ensure customer satisfaction المزيد...

إدارة وقيادة فريق من ممثلي خدمة العملاء وضع معايير عالية لدعم العملاء عالي الجودة والحفاظ عليها مراجعة وتقديم تقرير عن أداء الفريق التعامل مع استفسارات وشكاوى العملاء المتصاعدة التعاون مع الإدارات الأخرى لحل مشكلات العملاء تطوير وتنفيذ استراتيجيات وعمليات خدمة العملاء تدريب الموظفين ا المزيد...

Job Code: About School Our client is a well-established school located in . The School has a fantastic opportunity for an enthusiastic, Motivated and engaging teacher to join us. You will be joining an incredibly dedicated, caring and collaborative team. W المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El Tahrir Job Description: Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Handle customer complaints المزيد...

Serve as the main point of contact for assigned clients managing all communication and inquiries. Develop a deep understanding of each clients contract with the company scope of services business needs objectives and challenges. Proactively identify opportunities to exceed clie المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

Coordinate and manage the customer service team, providing guidance and support to ensure high performance. Monitor team performance and provide feedback to improve efficiency and effectiveness. Act as the main point of contact for escalated customer service issues and ensure time المزيد...