وظائف مدير علاقات العملاء في مصر
وظائف مدير علاقات العملاء في مصر
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Guest Experience Expert - Guest Relations Agent
Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...
Leading and overseeing the marketing department. Performing market research to identify trends. Gaining knowledge of competitors' marketing initiatives. Creating and executing overall marketing strategies to create awareness of the company’s products and services. Crea المزيد...
Guest Experience Expert Guest Relations Agent
Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell المزيد...
Unit Manager Revenue And Customer Accounts
Complete and manage all accounting transactions and activities in the branches. Post and record online revenues in the Oracle system. Develop and implement effective internal control procedures to minimize cash handling risks. Reconcile and confirm revenues between different syst المزيد...
Public Relations Officer Pro Building Compliance - Ges
Developing, maintaining and enhancing internal and external relationships using formal and informal channels to liaise with appropriate departments, authorities, bodies or contact persons to resolve issues concerning the permitting needs. . Support management in maintaining and arch المزيد...
Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu المزيد...
تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتجات الخاصة بالشركة ومراجعة سياسة المؤسسة من حين لآخر. تقييم تجربة العميل وكتابة الملاحظات وإرسال التقارير للإدارة بشكل دوري. إجراء استبيانات للعملاء للتعرف على آرائه المزيد...
Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Taking respon المزيد...
الأدوار والمسؤوليات تفاعل العملاء الدعم الوارد: التعامل مع استفسارات العملاء الواردة عبر الهاتف أو البريد الإلكتروني أو الدردشة، وتوفير ردود سريعة ودقيقة. الاتصالات الصادرة: إجراء مكالمات متابعة أو رسائل بريد إلكتروني لحل المشكلات أو التحقق من رضا العملاء. حل المشكلات حل المشكلات: تح المزيد...
Guest Relations Agent - Crowne Plaza West Cairo - Arkan
Acknowledging IHG One Rewards members and returning guests in person or over the phone. Respond to guest inquiries, requests, and complaints promptly and professionally. Provide accurate information about hotel facilities, services, and local attractions. Coordinate with other hot المزيد...
Customer Service Expert
Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest المزيد...
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...
Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem المزيد...
Position: French Customer Service Representative Company Overview: RayaCX is a leading customer experience management company dedicated to providing exceptional services to clients worldwide. Our mission is to help businesses build strong relationships with their customers through inn المزيد...
Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo المزيد...
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th المزيد...
Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur المزيد...
Provide exceptional customer service for The E-Commerce Group through digital channels, including social media and WhatsApp. Moderate and respond to customer inquiries, comments, and messages on social media platforms. Handle customer service issues, resolve complaints, and ensure المزيد...
Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.
خدمة عملاء اوم الوصف الوظيفي والملخص الغرض من الدور هو توفير أعلى مستوى من رعاية العملاء والخدمة لجميع الزوار وأصحاب المصلحة الداخليين. يتم تحديد الدور من خلال قيم PwC. الغرض من ملف تعريف الدور هذا هو تركيز الاهتمام على أهم جوانب دور كبير خدمة العملاء وليس المقصود منه أن يكون قائ المزيد...
جوب هي منصة إلكترونية تربط أصحاب العمل بالباحثين عن عمل من ذوي المهارات، مما يسهل عملية البحث عن فرص العمل وإيجاد أفضل المواهب. أنشئت في عام 2015. و برزت كبوابة الوظائف الرائدة في جميع دول العالم، حيث تجتذب الآلاف من الباحثين عن عمل يوميًا من جميع أنحاء العالم
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