وظائف في Customer Account في القاهرة

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon . Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities . Managing key improvement initiatives and p المزيد...

Securing ethical approval and consent from every relevant party before research starts. Studying applicable groups to better understand their ways of being. Positioning yourself as a respectful and engaged co-constructor of knowledge. Consulting with targeted groups to negotiate المزيد...

Providing ongoing account support to existing customers assigned by the sales team. Informing new and existing customers of promotions, upgraded product lines, and offers. Notifying customers of unforeseen delivery delays or other complications, and facilitating suitable intervent المزيد...

Maintaining financial records. Handling accounts payable and receivable. Checking invoices. Resolving accounts to the general ledger. Contacting clients about transactions and invoices. Handling queries related to accounts.

Overseeing a team of account executives to ensure that sales objectives are achieved. Setting reasonable sales quotas to be achieved by the sales team. Developing long-lasting relationships with new customers. Managing existing customer accounts by ensuring that existing customer المزيد...

الأدوار والمسؤوليات مراقبة وتقييم و/أو تدقيق عينة من المكالمات الواردة و/أو الصادرة وطرق الاتصال الأخرى بما في ذلك الدردشة والبريد الإلكتروني تلبية متطلبات الإنتاجية الإدارية (على سبيل المثال عدد المكالمات التي تتم مراقبتها شهريًا، وعدد رسائل البريد الإلكتروني التي يتم تقييمها، وما المزيد...

Develop sustainable long-term relationship with business partner and key influencers in the market to maintain current business growth. Ensure customer satisfaction with products, solutions, services and after sales support and manage ongoing business meetings that facilitate المزيد...

تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتجات الخاصة بالشركة ومراجعة سياسة المؤسسة من حين لآخر. تقييم تجربة العميل وكتابة الملاحظات وإرسال التقارير للإدارة بشكل دوري. إجراء استبيانات للعملاء للتعرف على آرائه المزيد...

Analyzing customer feedback data to determine whether customers are satisfied with company products and services. Recruiting, training, and guiding business development staff. Providing insight into product development and competitive positioning. Analyzing financial data and dev المزيد...

Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu المزيد...

Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Taking respon المزيد...

NOK Human Capital is hiring Fashion Account Manager for one of the biggest multinational Ecommerce companies. Located in Maadi. Contract duration: 1 year. Key job responsibilities Developing a thorough understanding of the market segment seasonality and global trends/events and cont المزيد...

Serve as the main point of contact for assigned clients managing all communication and inquiries. Develop a deep understanding of each clients contract with the company scope of services business needs objectives and challenges. Proactively identify opportunities to exceed clie المزيد...

Monitor and maintain partner acquisitions, order growth, net fail rate and net take rates. ● Responsible for commission renegotiations. ● Produce metrics which provide visibility on the progress of work assignments and team performance. ● Ensure achieving the monthly acqu المزيد...

Developing and managing a portfolio of large enterprise accounts. Identifying and understanding the specific needs and challenges of each client. Tailoring solutions that meet and exceed client expectations. Negotiating and closing deals. Providing ongoing support and ensuring c المزيد...

Identify leads or opportunities for all LoBs across their assigned account to achieve their sales target and engage in an assessment of the opportunity with input from the LoB Managers concerned. Prepare and maintain a complete information to be ready for reporting all the time, wi المزيد...

Pitch, secure and build new hotel partnerships to expand our portfolio and market footprint. Effectively communicate the value proposition and benefits of partnering with Agoda to hotel owners and management. Prepare and deliver compelling presentations to showcase the advantages المزيد...

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their ob المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...