وظائف Client Support في مصر

الأدوار والمسؤوليات الحفاظ على نظام/إجراءات المعلومات والمعرفة وتقديم الدعم لمستخدمي النظام. تقديم الدعم الفني والمساعدة في ممارسات الرصد والتقييم بما يتماشى مع سياسات وإرشادات الرصد والتقييم الأوسع نطاقًا. إعداد مجموعة من تقارير الرصد والأدوات وتحليل البيانات لضمان التزام المنتجات ا المزيد...

الأدوار والمسؤوليات بناء علاقات إيجابية مع العملاء المساعدة في توليد أعمال جديدة تحديد الفرص لتحقيق أرباح أكبر فهم احتياجات العملاء ووضع خطط لمعالجتها تحديد الموظفين الرئيسيين في شركات العملاء لتنمية علاقات مربحة حل شكاوى العملاء بسرعة وفعالية توجيه فرص البيع الإضافي والبيع المتبادل المزيد...

1- Performs all necessary testing procedure, issues Certificates of analysis required and ensures that all obtained results are within the specified approved limit, using valid method of analysis. 2- Review all Obtained results for semi-finished products against the Out of trend limi المزيد...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and propo المزيد...

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the المزيد...

Generate repair quality reports based upon data analysis Monitor outgoing quality control at third party repair facilities Manage quality escalation issues Drive on-going product improvements with development engineering & product quality Implement plans for new product laun المزيد...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo المزيد...

Oracle SQL Developer: A popular tool for database development and management Oracle Enterprise Manager: For comprehensive database management and monitoring Oracle Data Integrator (ODI): For data integration and ETL processes. Oracle Cloud Infrastructure (OCI): Leveraging cloud s المزيد...

Join our dynamic team as a Guest Experience Specialist and be part of a unique hotel and gastronomy concept in the heart of Munich. Tasks You will play an essential role in creating memorable experiences for our guests, from check-in to sharing local tips and recommendations. We belie المزيد...

 جمع الوثائق المتعلقة بالعرض/الطلب والسجلات من أجل إعداد عرض الأسعار التقني التجاري  توفير المعلومات لعملية مراجعة المخاطر وفقًا للمقترحات الهندسية التي تلبي المتطلبات الفنية للعميل متطلبات  المساهمة في تطوير فرص السوق الجديدة لدعم المديرين / المبيعات الآخرين في استكمال المؤهلات المزيد...

Provide expert-level technical support for Routing & Switching infrastructure, including configuration, troubleshooting, and performance tuning. Manage and maintain network systems, ensuring optimal performance and reliability. Troubleshoot and resolve complex network issues, pr المزيد...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ المزيد...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & المزيد...

الأدوار والمسؤوليات تحليل وتشخيص المشاكل الفنية في التطبيقات المدعومة في بيئة الإنتاج مع الملكية الكاملة والمساءلة عن بيئة الإنتاج مما يستلزم استعادة الخدمات بسرعة في حالة انقطاع التيار أداء مهام الدعم الفني اليومية والتعامل مع التذاكر المرفوعة المتعلقة بتطبيقات المجال لإغلاق مشكلات المزيد...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem المزيد...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic المزيد...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as wel المزيد...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles المزيد...