وظيفة في Client Support في القاهرة

Responsibilities: Signing on new clients and helping them through the onboarding process. Managing client bank accounts, including opening and closing accounts, and overseeing transactions. Processing deposits, payments, and withdrawals. Authorizing and evaluating overdrafts and المزيد...

Responsibilities: Prepare tax returns, payments, necessary paperwork, and reports. Assess and research difficult tax issues to identify solutions. Manage and maintain the company’s tax database. Determine tax savings and recommend strategies to improve profits. Ensure yo المزيد...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m المزيد...

إدارة فريق دعم التطبيقات المسؤول عن حلول العملاء المتعلقة بتطبيقات الهاتف المحمول المصرفية والواجهة الخلفية تتبع مقاييس التذاكر المخصصة لفريق دعم التطبيقات والتي يتم التعامل معها والإبلاغ عنها وكذلك عن أداء النظام وسلوكه العمل كنقطة تصعيد لحوادث العملاء؛ ضمان مشاركة الأعضاء المناسبين المزيد...

Maintain, analyze, troubleshoot, upgrade, replace and repair computer systems hardware and computer peripherals. Act as an escalation point for complex technical and configuration issues. Softphone and Hard Phone Configuration and Administration. Monitor and Maintain Desktop C المزيد...

r Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues b المزيد...

تقديم الدعم الفني من المستوى الأول لعملاء Proofpoint عبر الهاتف والبريد الإلكتروني والدردشة استكشاف مشكلات العملاء المتعلقة بمنتجات وخدمات Proofpoint وإصلاحها تصعيد المشكلات المعقدة إلى الفرق المناسبة قم بتوثيق النتائج والحلول الخاصة بك بطريقة واضحة وموجزة ابق على اطلاع بأحدث إصدارات المزيد...

Position Summary The Operator will setup, maintain and operate the machinery according to the standard operating procedures. This position reporting to production supervisor .Job Responsibilities:To operate the machine according to the standard operating proceduresTo clean the machi المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Job Description: Key Role & Responsibilities: Contacting clients by telephone to negotiate terms of an agreement and using persuasion skills to conclude the sale Working positively to achieve tight sales targets Making accurate, rapid cost calculations Keeping log records المزيد...

Responsibilities: Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and n المزيد...

اتبع عمليات KYC/AML المعمول بها للعملاء/البائعين الجدد والحاليين بما يتماشى مع سياسات Deloitte العالمية والمحلية ذات الصلة، وإجراء العناية الواجبة وإثارة أي مخاوف إلى ممثل/إدارة مخاطر الجودة. إجراء تقييم مخاطر مكافحة غسل الأموال وتحليل مخاطر مكافحة غسل الأموال المرتبطة بالعميل وتحديد المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

Responsibilities Responsible for the customer support experience with Microsoft Dynamics CRM Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams Following standard procedures for prope المزيد...

Review IT operations and service dashboards. Support executive members and ensure timely support from service providers. Prepare and share reports on service-level agreements and performance. Assist operational and technical staff in resolving issues. Manage stakeholder communic المزيد...

Responsibilities: Proactive and reactive monitoring of the infrastructure devices and alert on performance trends that may adversely affect the service. Diagnose issues and take preventative steps to clear issues. Analyse events generated by systems, review/filter the alerts and المزيد...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, with prim المزيد...

Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu المزيد...

Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with المزيد...

Responsibilities: User Assistance: Provide prompt and courteous responses to user inquiries, troubleshoot issues, and offer solutions through various communication channels, such as in-person, email, phone, or chat. Issue Tracking: Log and track user-reported issues and requests us المزيد...