وظائف في Call Center Supervisor في القاهرة

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing المزيد...

Job Summary: As a Banking Call Center Representative you will be the primary point of contact for customers seeking information or assistance related to our banking products and services. You will handle inbound calls provide excellent customer service and resolve inquiries efficientl المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor المزيد...

We are seeking an enthusiastic Regional Talent Acquisition Specialist with extensive experience in mass hiring to join our growing team. This position offers the flexibility of working in a hybrid environment allowing you to balance office presence with remote work.Drive Talent Acquis المزيد...

We are seeking an enthusiasticRegional Talent Acquisition Specialistwith extensive experience in mass hiring to join our growing team. This position offers the flexibility of working in a hybrid environment allowing you to balance office presence with remote work.Drive Talent Acquisit المزيد...

Responsible for the operations of the DC end to end operation: Staffing & scheduling Ordering Inbound receiving stocking Pick orders pack orders expense control within set operational standards.Coordinating and supervising DC operations (i.e. selecting people scheduling shifts rou المزيد...

Manage the tendering team, setting the process and best strategy for each tender package. Review the tender documentations issued by the development/design team to assure its reflection to our tendering directions, including the bill of quantities, method of measurements, specific المزيد...

Create and cultivate a safe working environment by identifying safety opportunities across your work area Manage and train our Associates to help deliver the best service for our customers Ensure that customer orders are fulfilled in line with quality and safety guidelines Continu المزيد...

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh المزيد...

Managing the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. Hiring and training staff to provide excellent service to patrons. Creating effective المزيد...

Monitor inbound and outbound calls/activities and evaluate agents performance concerning the quality of service offered through different channels.Being able to handle multiple LOBs (Call Center Outbound Digital Channels & Backoffice)Monitor either remotely or on a recorded basis المزيد...

Prepare the Annual OPEX Budget, ensuring alignment with strategic goals. Generate Monthly Financial Statements to report Actual results and conduct variance analysis. Develop Detailed P&L by SKU to review profitability at the Product & Channel level. Create Rolling Foreca المزيد...

. Providing guidance, mentorship, and direction to a team of collections professionals. . Setting performance expectations, conducting regular performance evaluations, and providing feedback to team members. . Collaborating with customers, sales teams, and other stakeholders to resolv المزيد...

Oversee the design, implementation, and maintenance of the mall's network infrastructure, including LANs, WANs, and wireless networks Manage and maintain server systems, workstations, and other IT equipment, ensuring optimal performance and security Provide technical support to المزيد...

Assisting staff members in the preparation of monthly and quarterly accounting reports. Analyzing financial statements to ensure accuracy and compliance with generally accepted accounting practices. Identifying potential cash flow problems and financial irregularities. Liaising w المزيد...

Responsible for the operations of the store end to end operation: Staffing & scheduling Ordering Inbound receiving stocking Pick orders pack orders expense control within set operational standards Coordinating and supervising store operations (i.e. selecting people scheduling shi المزيد...

Inspect sites regularly to identify problems and necessary maintenance. Prepare weekly maintenance schedules and allocate work as per forecasted workloads. Employ, supervise and train workers. Coordinate daily cleaning and maintenance activities. Oversee all repairs and ensure tha المزيد...

Responsible for the management and optimization of our connectivity with Clients & Suppliers across OTA – B2B – B2C – Whole Salers & Tour operators Lead coordinator for online in the implementation of new accommodation supplier connection and related foll المزيد...