وظائف في Call Center Manager في القاهرة

Roles and responsibilities Plan & execute department strategy in alignment with the local & VF-Group guidelines. Ensure delivery of on time, quality and cost-effective Infrastructure services within agreed SLAs, and partner with Account Management, to support planning المزيد...

Team Management: Recruit, train, and develop a team of customer service representatives. Manage their performance, provide coaching and feedback, and create opportunities for professional growth. Operations Management: Oversee the contact center's daily operations, including sc المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra المزيد...

Reporting to the site manager or other senior project managers as required. Ensuring that requirements, as specified by the client and senior management, are met. Monitoring labor, building material, and equipment budgets and curbing unnecessary expenses. Supervising on-site constr المزيد...

Manage the tendering team, setting the process and best strategy for each tender package. Review the tender documentations issued by the development/design team to assure its reflection to our tendering directions, including the bill of quantities, method of measurements, specific المزيد...

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ المزيد...

Coordinate all new device installations in server room. Basic support in data center equipment installation. Perform Data Center security and provide data center system monitoring services. Support planned maintenance events system, backup processes and disaster recovery drills. المزيد...

Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers المزيد...

Protecting company data by preventing the overheating of data center components. Running hardware diagnostics and replacing failing parts in a timely manner. Monitoring all network processes to ensure the smooth flow of data across the network. Collaborating with software and net المزيد...

قيادة وتحفيز فريق من وكلاء مركز الاتصال، وضمان تحقيق أهداف الأداء واتفاقيات مستوى الخدمة أو تجاوزها باستمرار. مراقبة وإدارة مؤشرات الأداء الرئيسية للفريق، بما في ذلك أوقات معالجة المكالمات وحل المكالمة الأولى ودرجات رضا العملاء والمقاييس الأخرى ذات الصلة. عقد اجتماعات منتظمة للفريق لت المزيد...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one المزيد...

Directing system testing and validation procedures. Directing software programming and documentation development. Consulting with departments or customers on project status and proposals. Working with customers or departments on technical issues including software system design a المزيد...

Coordinating and developing internal auditing processes. Developing and implementing policies and procedures. Supervising and conducting independent audits. Preparing analysis for departments. Conducting investigations on irregularities and errors. Drafting recommendations on c المزيد...

Join Our Team as a Regional Talent Acquisition SpecialistBecome an integral part of Future Group a pioneer in the Translation & Localizationlandscape. Since 1994 we have been setting the benchmark in connecting talented professionals with their dream roles across various industrie المزيد...

Prepare and Process VAT monthly payment Prepare and Process Salary Tax monthly payment Prepare and Process Social Insurance monthly payment Prepare and Process Withholding Tax Quarterly payment Review and ensure that all invoices are valid the WHT % deduction is correct Coordin المزيد...

تعظيم نمو الحجم المربح على المدى الطويل للشركة داخل البلد المعين تطوير خطة عمل واستراتيجية لخدمات الشركة في البلد المعين توفير القيادة وتماسك الفرق داخل الدولة، بما في ذلك توظيف وإدارة الموظفين تحقيق أهداف أداء الشركة مقابل الأهداف واستراتيجية النمو توفير تحديثات تقدم المشروع المزيد...

Perfect gig to build into your current gig schedule for extra cash!Nimble Deliveries is looking for exceptional individuals to deliver catered food orders for some of the most in-demand restaurants in the area. Most catering deliveries take 30 minutes to complete, happen Monday throug المزيد...

This is a Physical Therapist job at Outpatient Private Practice Clinic in Middletown, RI 02842. We'll learn your requirements so that any job offer extended will meet your needs.Here are the logistics of the position:1. Salary range starting at $70,000 per year based on experience.2. المزيد...

This is a Physical Therapist job at Outpatient Private Practice Clinic in Jersey City, NJ 07302. We'll learn your requirements so that any job offer extended will meet your needs.Here are the logistics of the position:1. Salary range starting at $70,000 per year based on experience.2. المزيد...