Sr. Tech Program Manager, Data Center Learning

AWS Data Center Learning is hiring a Senior Technical Program Manager to own and sustain the GDCO 7S Continuous Improvement program the workplace-organization and operational-excellence mechanism that runs across our global data center fleet. The program has moved through its foundation and design phases and is transitioning to a durable self-sustaining operating model. This role is the owner who takes it to a scaled mechanism-driven program that runs globally.
You will own the operating and planning mechanisms that keep a large distributed community of Regional POCs cluster leaders and site teams aligned giving leadership a clear line of sight into audit coverage compliance and program health. Day-to-day execution is run by the field; you own the structure they run within: the tooling and data backbone the standards and communications cadence and the metrics that measure impact.


Key job responsibilities
Own the program mechanism. Run the 7S operating rhythm end-to-end monthly audit cycle findings implementation plans metrics communications and leadership reviews as a documented repeatable mechanism.
Own the tooling & data backbone. Serve as the program owner for the audit platform and the compliance reporting pipeline; ensure audits scoring and dashboards operate reliably and that 7S compliance is surfaced in the WBR/leadership dashboards.
Drive standards & single source of truth. Maintain the 7S standards (What Good Looks Like) playbooks and runbooks in Policy 2.0 / Playbook 2.0 and own the 7S wiki as the single source of truth
Measure and prove impact. Define and report the metrics that demonstrate program value and sustainability (audit activity and completion rates compliance month-over-month trends) and move the program toward outcome-based measurement.
Scale enablement. Own self-serve enablement tooling instruction guides and training requirements so new POCs can onboard.
Govern & de-risk. Maintain a light governance and escalation model manage program risks reduce duplication with adjacent mechanisms (e.g. GEMBA walks) and keep the program auditable and compliant.
Influence without authority. Earn trust and drive adoption across DCO Infrastructure Delivery DCEO Safety and Security.


- 5 years of technical product or program management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 7 years of working directly with engineering teams experience

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 148700.00 - 201200.00 USD annually