Software Development Engineer, Amazon Connect Team

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box making complex things easy and hard things possible with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

This role is on Amazon Connect Analytics team that builds the works on data and insights for Amazon Connect. Team owns stack that powers Amazon Connect reporting insights and prediction platform.

Key job responsibilities
Designing developing and maintaining complex software systems that power Amazon Connects Analytics platform. Architecting and implementing robust scalable and efficient software solutions. Collaborating with cross-functional teams including product managers designers and other engineers to deliver high-quality software. Continuously improving coding practices testing methodologies and development processes. Staying up-to-date with the latest industry trends technologies and best practices.

A day in the life
As a Software Development Engineer you will contribute to all aspects of the software development lifecycle including building an architectural vision and roadmap clarifying requirements applying design patterns development documentation testing and continuously supporting and improving our operations. You will leverage Amazons industry-leading technologies to build systems at scale.

About the team
ABOUT AWS:
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Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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- 1 years of non-internship professional software development experience
- Experience programming with at least one software programming language

- Bachelors degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 110500.00 - 160000.00 USD annually