Flexcube Jobs in Boston, NH
Flexcube Jobs in Boston, NH
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10 years 
101 - 101
We want to put a heavy focus on optimizing our IVR There are multiple areas here that we want to try and tackle.Authentication Rates Drive up the authentication rate within the IVR so that it reduces the need for Agents to have to authenticate the user after they reach an agentOptimiz More...
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