Customer Success Management Jobs in Austin, TX

Drive project success during the postimplementation phase by presenting industry and domain expertise to existing customers.Demonstrate the business benefits and value of ISW solutions.Stay updated on new product enhancements best practices and offerings to maintain product competence More...

Freshworks is seeking a Customer Success Lead to help manage and grow some of Freshworks largest accounts. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Freshworks SaaS suite with a wide ar More...

Join our Fitness and Wellbeing vertical as the Customer Success Operations Specialist to make a real impact every day. We say this because every process we streamline every system update we implement and every customer interaction we manage is an opportunity to enhance and enrich our More...

Youll join our Fitness & Wellbeing vertical where weve brought together our Boutique Wellness and Health & Fitness business to form a single global vertical that serves clients around the globe in key markets like the US Canada UK Europe Japan Australia and New Zealand.About t More...

Serve as a trusted advisor and advocate responsibly to proactively ensure value and product adoptionDevelop and maintain strong relationships with partners on various levels from key decision makers to daytoday users.Communicate effectively with crossfunctional teams to enable effecti More...

The RoleThe Customer Success Coordinator is responsible for managing customer contract renewals collaborating with crossfunctional teams to enhance customer experiences and identifying upsell opportunities within existing accounts. This role involves administrative tasks customer enga More...

This role involves guiding clients through DeFi building portfolios and ensuring progress via oneonone calls. Your responsibilities include trend analysis identifying service opportunities and contributing to group discussions. The ideal candidate is a DeFi native with deep crypto kno More...

What you get to do in this role:The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased t More...

ABOUT US We are a cuttingedge real estate technology company dedicated to revolutionizing the way real estate professionals connect with potential clients. Our platform leverages advanced data analytics and innovative technology to provide real estate agents wholesalers and investors More...

About the role:You will be working closely with the Account Management team and Wise operational teams which are global. You will also work with other functions including product management tech legal compliance implementation and business development.For this role in particular we ar More...

 Were looking for a Customer Success Outreach Manager to join Procores Customer Success team. In this role youll work with clients and increase engagement with our SMB book of business. This role is a balance of independent and collaborative work sharing responsibility More...

 Were looking for a Customer Success Outreach Manager to join Procores Customer Success team. In this role youll work with clients and increase engagement with our SMB book of business. This role is a balance of independent and collaborative work sharing responsibility More...

A Customer Success Manager provides advanced support to customers offering solutions and guidance to improve their unemployment metrics performance improving tax rates; create value realization. You will report to our Customer Success Leader.Responsibilities: Resolve customer complain More...

Were looking for a Manager Strategic Customer Success to help lead evolve and inspire a team of accomplished customer success engineers (CSE) committed to providing longterm value to Procores customers. Procores Customer Success team is instrumental to longterm profitab More...

Were looking for a SMB Customer Success Engineer to drive the success of Procores SMB customers. In this role youll be the product champion of Procore and serve as a subject matter expert throughout the customer journey from implementation to renewal. You will succeed in this rol More...

This role is to support growth and customer retention in North America and will be responsible for a portfolio of our strategic customers. The primary objective of the role is to help guide them along their DEX journey of people process and technology by driving adoption throughout th More...

Develop and maintain strong relationships with partners on various levels from key decision makers to daytoday users.Serve as a trusted advisor and advocate responsibly to proactively ensure value and product adoptionCommunicate effectively with crossfunctional teams to enable effecti More...

Build and nurture strong relationships with your client team. Understand their objectives and challenges to tailor solutions and support accordingly. Collaborate with and support customer success team members to manage customer needs during the contracts lifetime including additional More...

We are seeking a dynamic and experienced Senior Manager Customer Success to lead our customer success team at insightsoftware. In this role you will be responsible for driving customer satisfaction and retention by developing and implementing effective customer success strategies. You More...

About the role:You will be working closely with the Account Management team and Wise operational teams which are global. You will also work with other functions including product management tech legal compliance implementation and business development. This role will give you the More...