Customer Complaint Jobs in Cairo Ak
Customer Complaint Jobs in Cairo Ak
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Customer Complaint Expert
Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.
Customer Service Assistant - Call Center
Customer Attends all assigned calls promptly and courteously based on pre-set Call Center SLA’s and KPIs. Route calls to relevant Departments and follow-up where necessary. Handles customer complaint professionally and responds with efficient solutions and escalates where n More...
Follow up on the delivery schedule and coordinate with vendors to implement the largest number of deliveries with the highest degree of customer satisfaction. Deliver products to customers. Follow up on paperwork and procedures related to customer deliveries with other departments. Co More...
Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint Management Quotation Management: Qualification of customer inquiries, p More...
Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu More...
Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. Responsible for ownership of customer problems or incidents until the situation has More...
Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time to time. Evaluating the customer experience, writing notes, and s More...
Call center function Work from the company headquarters or from home Working hours: 6 hours with lucrative salaries There is a training period to explain the work method in detail, with a team leader to follow you up and respond to your inquiries
Follow up and maintain computers of clients or employees. Installation and commissioning of new hardware and installation of software and operating systems. Preparing reports on maintenance operations and providing recommendations for possible solutions. Providing technical support fo More...
- Serve as the main point of contact for clients, providing exceptional service and support throughout their project journey. - Develop a deep understanding of clients’ needs and expectations to deliver personalized design solutions and advice. - Coordinate with interior design More...
Develop and implement a customer experience strategy in alignment with Trevi s goals and objectives.Oversee the entire customer journey identifying pain points and areas for continuous improvement.Collaborate with crossfunctional teams including Product Marketing Technology and Cust More...
Customer Relations Executive
Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with More...
Helping the company grow better by achieving customer satisfaction. Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need. Persuading potential customers to buy the product or try the service provide More...
Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...
Extensive experience in customer success management and contact center operations. Proficiency in CRM software, call center technologies, and data analysis tools. Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationsh More...
Highest Salary in the market Social insurance Career path Medical insurance Transportation provided 24/7 and for ladies, we provide door to door transportation Requirements: Fluency in English Excellent communication skills Flexibility with working on site in Cairo, New C More...
Customer Service Representative
Customer Service Representative Teleperformance is finally hiring in Alexandria. Role Description This On-site Full-Time English Customer Service Agent role is located in Cairo, Egypt. As an English Customer Service Agent, you will support company's clients by helping cust More...
Customer Support Representative
Customer Support Representative Teleperformance is hiring at Alexandria English Customer Service Representatives, with no experience required. Location: Loran, Alexandria, Egypt. Job Requirements: Graduates or drop outs can apply. Super Excellent Fluent English speaker. More...
Answer customer inquiries via phone, email, or chat. Resolve customer issues efficiently and effectively. Provide product information and support. Maintain customer records and databases. Adhere to company policies and procedures.
Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...
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