ACD Jobs in USA

Who We Are Artmac Soft is a technology consulting and serviceoriented IT company dedicated to providing innovative technology solutions and services to customers. Job Description: Job Title : Senior Genesys Cloud CX Solutions Architect Job Type : W2 / C2C Experience : 820 years More...

Role : Genesys Cloud Engineer Location : Alpharetta GA Type: C2C/W2/Fulltime Job Description We need a Genesys IVR/ACD/Routing Engineer for one of our partner clients. We need only immediate joiners. Years of experience needed 6 to 8 years Technical Skills: A More...

Genesys SME Location: Remote Client Domain: Telecom Mandatory Certifications: Genesys Cloud CX Genesys Cloud CX Architect Genesys Cloud CX API 7 years of technology related solutions delivery and/or integration consulting experience working with Fortune 500 companies. 4 y More...

9703563 Oct042024 Technical Lead PureEngage: Providing L2 Support for Genesys PureEngage Connect Applications.Genesys PureCloud: Created and configured all the required fields like Queues Skills Data actions Data tables Wrapup codes Schedules and Policies for recording More...

Donato Technologies established in 2012 excels as a comprehensive IT service provider renowned for delivering an exceptional staffing experience and prioritizing the needs of both clients and employees. We specialize in staffing consulting software development and training catering to More...

Hi Greetings from Conch Technologies Inc Position: Genesys Cloud Engineer Location: Alpharetta GA Onsite Job: 3 days a week Duration: 12 Months Contract or Direct Hire Job Description We need a Genesys IVR/ACD/Routing Engineer for one of our partner clients. We need only imme More...

Telecom Engineer Lakewood NY USA Day 1 onsite Top Qualifications: The candidate must also have broad proficiency in administering and supporting quality management workforce optimalization and analytics systems Minimum 5 years of experience in a large enterprise with de More...

Job Title: Telecom Engineer Location: Lake Success NY (Day 1 Onsite) Top Qualifications: The candidate must also have broad proficiency in administering and supporting quality management workforce optimization and analytics systems Minimum 5 years of experience in a large More...

Position: Cloud Contact Center Engineer Location: Lansing MI (48933) Client: State of Michigan Duration: 12 Months Job Description: We are seeking a skilled Cloud Contact Center Engineer to enhance our NICE CXone platform. This role involves coding troubleshooting and maintaining vari More...

Skills: Critical: Knowledge of Nice InContact CXone (ACD IVR Auto Dialer OMNIChannel WFM Studio Interaction Analytics POCs & Auto Attendant) NICE CXOne Studio experience Ability to program in one or more of the following software languages: C# C Java JavaScript Pythond troubleshoot w More...

Role : Contact Center resources 2 positions location : 2 days a week Lansing MI. Contact Engineer This is a technical lead role working with crossfunctional teams and business teams to support and implement complex contact center solutions. TOP SKILLS: Knowledge of Nice In More...

Job Title: Cloud Engineer Cloud Contact Center Engineer Location: Lansing MI (Hybrid 2 Days/Week) Duration: 12 Month Contract with possibility to extension Job Description: Top Skill & Years of Experience Required: Knowledge of Nice InContact CXone (ACD IVR Auto Dialer OMNIC More...

Job Title: Genesys Developer Location: Malvern PA (Onsite) Mode of Hire: Contract Job Description Providing L2 Support for Genesys PureEngage Connect Applications.Genesys PureCloud Created and configured all the required fields like Queues Skills Data actions Data tables W More...

Prescreening questions are attached and must be answered by candidate & attached to submission. The State of Michigan is looking for a Cloud Engineer Cloud Contact Center Engineer Interviews: MS Teams video interview with camera ON. Duration: 1 year with possible extension Position More...

Security Comments: Position Description: Please ensure you attach the MI Cover Sheet (attached) a valid Right to Represent with hybrid work schedule confirmed and the candidates resume with full legal first name and last name. Withdrawn candidates will not be permitted to be replaced. More...

Manager is looking for an Engineer to code on the NICE CXone platform. ONLY Visa Independents on W2/Or on our W2 . USC/ GC are highly Preferred . NonLocal candidates will also work who are willing to relocate on their own. NICE CXOne Experience is Mandatory . Please ask consultant More...

Join our team and play a vital role in supporting nonprofit organizations and businesses by processing their donation transactions. We are committed to making a difference and we need dedicated individuals who share our passion for helping others. Job Description: As an Independen More...

Security Comments: Position Description: Please ensure you attach the MI Cover Sheet (attached) a valid Right to Represent with hybrid work schedule confirmed and the candidates resume with full legal first name and last name. Withdrawn candidates will not be permitted to be replaced. More...

Description: Schedule is 10 pm 6 am Provides support for monitoring and processing alarms received within the Central Monitoring Station (CMS). Receives processes and dispatches after hour calls for service. Provides outstanding customer service by receiving calls from customers tha More...

Seeking a C2C candidate located in the specified area.NICE CXONE InContact Contact Center Engineer This is a technical lead role working with crossfunctional teams and agency business teams to support and implement complex agency contact center solutions.Specifics below:Confident in More...