Service Delivery Jobs in Sri Lanka

IT Support is the frontline connection between and our global user community ensuring seamless technology experiences that drive productivity. We are looking for a highly motivated IT Support Engineer to join our teamsomeone who is passionate about delivering exceptional L1  IT More...

As a Level 2 Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching and consulting services as well as acting as a client advocate to resolve issues an More...

Manage SAP service delivery across the organization ensuring SLA compliance and customer satisfaction.Own the endtoend support and documentation of responsible modules during SAP implementations and future rollouts.Identify gaps and provide effective workarounds or resolutions during More...

We are seeking a highly skilled and motivated Lead Cloud Solution Engineer with a focus on network architecture and cloud infrastructure. As part of our growing Cloud Engineering team you will work alongside other senior engineers to design deploy and manage network solutions that ens More...

As a ServiceNow ITOM SME you will be responsible for providing expert guidance and leadership in the implementation optimization and management of IT Operations Management (ITOM) processes and CMDB within the ServiceNow platform. You will collaborate with crossfunctional teams to enha More...

Sitecore delivers a composable digital experience platform that empowers the worlds smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader Sitecore is the leading company bringing together content commerce and data into one More...

As a Level 2 Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching and consulting services as well as acting as a client advocate to resolve issues an More...

The Service Delivery Manager is responsible for advising guiding and delivering the desired outcome for the Customer/Partner in obtaining the most value out of the IFS Success Service. This role involves comprehensive service planning from an endtoend delivery perspective. Additionall More...

This role will report to the Business Operations Head for APJMEA Region and will work with the local Market Unit sales team to provide Business Operations function expertise including but not limited to:Be a point of contact for sales team with regards to system access CRM reporting t More...

A Waiter is on the front line of guest interactions and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests.You will be one of the key influencing factors in guest satisfaction and as such it is your responsibility toens More...

Duties and Accountabilities:People Management in one of the five 24x7 shift teams in Unified Support Service Operations Engineering Industry VerticalEmployee performance monitoring & appraisalsIdentifying & organizing necessary training/coaching programs to continually impro More...

The Director of Cloud Automation will lead the strategy development and of automation initiatives to enhance efficiency reliability and scalability across the entire customer lifecycle in Unified Support. This role is pivotal in transforming endtoend service delivery by eliminating m More...

IT Support Operations play a critical role in ensuring seamless technology experiences for employees across the organization. We are looking for a handson and resultsdriven Local IT Support Manager toLead a team of local engineers in delivering highquality userfocused IT services that More...

Job DescriptionIT Operations is the primary interface between and users across our organization. We are seeking a Director of Local IT (EndUser Support) to transform Local IT Support into a modern datadriven and highly automated service obsessed with the delivery of highquality userf More...

KEY RESPONSIBILITIESLead and guide a team to achieve set targets and goals whist surpassing customer expectations in order to achieve departmental objectivesManaging Key Accounts and solving day today problems.Evaluate the performance of those in the CSD to ensure that Departmental ob More...

As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching and consulting services as well as acting as a client advocate to resolve issues and to improve proc More...

Overview The Service Desk Analyst manages the full lifecycle of all cases which relate to the provision of support maintenance and cloud service activities for commercial IFS customers. The Service Desk Analyst therefore plays a critical role in forming customers perceptions of I More...

Provide second level direct support to partners and customers by responding promptly to inquiries within established Service Level Agreement objectives.Become highly proficient with using Acumaticas product suite.Troubleshoot and analyze applicationrelated issues and solve problems ov More...

IT Support is the frontline connection between  and our global user community ensuring seamless technology experiences that drive productivity. We are looking for a highly motivated Associate Systems Engineer to join our teamsomeone who is passionate about deliveri More...

A Senior Waiter is on the front line of guest interactions and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests.You will be one of the key influencing factors in guest satisfaction and as such it is your responsibilit More...