Experience Manager Technical Support Engineer Jobs in Sri Lanka

Job SummaryThe Training & Quality Experience Manager is responsible for all aspects of talent acquisition talent development common process ownership quality framework and compliance reporting for the Unified Support Service Operations team. The manager is responsible for a More...

Description:The Technical Support Engineer I is the entrylevel position for an individual contributor on the Rhapsody Support Team.  Their primary responsibility is providing exceptional technical support to our customers resolving product issues and ensuring a positive user expe More...

Description:The Technical Support Engineer I is the entrylevel position for an individual contributor on the Rhapsody Support Team.  Their primary responsibility is providing exceptional technical support to our customers resolving product issues and ensuring a positive user expe More...

Job SummaryThe Technical Talent & Enablement Manager is responsible for all aspects of talent acquisition talent development common process ownership quality framework and compliance reporting for the Unified Support Service Operations team. The manager is responsible for a dedic More...

The Quality Experience Analyst (QEA) will play a pivotal role in the Quality Experience Program (QEP) a strategic initiative aimed at enhancing user and customer satisfaction by monitoring analysing and improving the quality of our support services. As a hybrid between a Business Anal More...

Summary: We are looking for a highly skilled and experienced Application Support Engineer to join our dynamic team. The ideal candidate will play a crucial role in supporting both clients and internal stakeholders to ensure the consistent and reliable delivery of our products and serv More...

Job SummaryAs a Technical Customer Support Specialist you will serve as the first point of contact for our B2B customers troubleshooting technical issues responding to inquiries and prioritizing incoming requests. Youll collaborate with internal teams to share insights advocate f More...

A software engineer develops and maintains IFSs products and internal systems. Depending on experience performance competence and role a software engineer may also engage in design research knowledge transfer and training activities.Youre expected to consistently develop highquality s More...

Summary: We are seeking a highly skilled and experienced Senior System Support Engineer to join our dynamic team. The ideal candidate will contribute to the Technology Operations team and ensure the security availability and efficiency of IT infrastructure and systems. This role requi More...

We lookout for dynamic and openminded individuals to join us as QA Engineers to work with Innovations (shortterm) & Incubation projects.This is a great opportunity to work in and across all areas of IFS products focusing on endtoend industry processes while helping to bring the in More...

Were on the lookout for an experienced Engineering Leader to join our Application Lifecyle Experience team.In this role you will be responsible for giving engineering leadership to a talented team of Software Engineers/ DevOps Engineers and Designers. You will also work closely with P More...

Key DutiesPeople ManagementEmployee performance monitoring & appraisalsIdentifying & organizing required training/coaching programs to continually improve and upkeep employee performance (PDPs PIPs etc.)Initiating and implementing human resource management best practices as pe More...

About Us:Billtrust makes it easier for B2B companies to get paid. Weve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40 industries and we lead with double digit market share in many of the industries we serve. We provi More...

Job SummaryThe Talent & Enablement Manager is responsible for all aspects of talent acquisition talent development common process ownership quality framework and compliance reporting for the Unified Support Service Operations team. The manager is responsible for a dedicated team More...

The role of Senior Site Reliability Engineer (Senior SRE) exists within the Unified Support organization and is part of Build Place Services function. The role forms part of a 24x7x365 team and reports to Manager Unified Support who is responsible for the operational and people manage More...

As Program Manager you drive the development work in a development team youre responsible for realizing the intended value of the investments we make. Youre the voice of the customer within the team you provide the technical thought leadership within your functional area and ultimatel More...

Job brief We are seeking a Software Engineer to execute the full lifecycle of the product development by programming welldesigned efficient and testable code that meets specifications. Responsibilities Develop new capabilities and rearchitect parts of an existing system.Take part in t More...

Proactively monitor alerts for all cloud hosted IFS products and communicate with other resolver groups to rectify themAdhere to SLAs OLAs and KPIs within the targetsIdentify and categorize prioritized incoming events or alerts for IFS productsResolve issues that are identified throug More...

Duties and Accountabilities:People Management in one of the five 24x7 shift teams in Unified Support Service Operations Energy Industry VerticalEmployee performance monitoring & appraisalsIdentifying & organizing necessary training/coaching programs to continually improve an More...

Proactively monitor alerts for all cloud hosted IFS products and communicate with other resolver groups to rectify themAdhere to SLAs OLAs and KPIs within the targetsIdentify and categorize prioritized incoming events or alerts for IFS productsResolve issues that are identified throug More...