IT Service Management Jobs in Riyadh

Support for internal and external IT users in the office and in the field Responsible for the installation, administration and support of hardware and software Advice on questions about the network environment Responsible for mobile devices and applications Support of printers, telep More...

Setting up and testing new hardware to ensure it works correctly Installing and configuring software on computers Addressing user requests and issues Logging all service desk communications and document issue resolution using an ITSM system

IT Service Specialist Riyadh At ABB we are dedicated to addressing global challenges. Our core values: care courage curiosity and collaboration combined with a focus on diversity inclusion and equal opportunities are key drivers in our aim to empower everyone to create sustainable s More...

The Community and Service Management Director is responsible for developing and implementing strategies that enhance community engagement and service delivery. This role involves managing a team, collaborating with stakeholders, and ensuring that programs meet the needs of the communi More...

Assess and analyze clients' current IT service management processes and recommend improvements Design and implement ITSM frameworks and best practices to enhance service quality Collaborate with clients to develop and document IT service management strategies Provide guidance More...

The Service Desk Analyst delivers maintenance for a primary incident solution and it is reported to the centralized division of service desk. Usually responsibilities include initial test allocation of the task research and resolution of primary incidents and requests concerning the u More...

Define, manage and direct the needed IT end-to-end PMO work effort, which includes leveraging best practices and techniques in identifying, quantifying and tracking the realization of expected benefits defined in business cases. Provide regular visibility on IT project portfolio st More...

Manage SAM team to provide support to the premier BU customers, by being the customer focal point for all issues, maintain BU customer satisfaction by facilitating the issue resolution in co-ordination with the BU internal and external functions Manage SAM team in handling business More...

Develop performance metrics and benchmarks for IT services and ensure adherence to these standards. Initiate service improvement actions based on analytical trends. Manage incident escalation processes to adhere to SLA parameters. Assist with system upgrades and implementations b More...

Practical experience in implementing and managing IT Service Management (ITSM) systems. Extensive knowledge of key concepts and frameworks such as ITIL (Information Technology Infrastructure Library). The ability to analyze customer needs and provide appropriate technical solutions to More...

Experience with IT Service Management (ITSM) systems, such as ITIL (Information Technology Infrastructure Library). Deep knowledge of technical service management processes and key frameworks for service management. Ability to provide technical support and consulting to clients regard More...

1) Candidates with knowledge on installation, Configure, implement, upgrade, develop, administer ITSM Remedy and modify system architecture in support of a rapidly expanding ITSM environment with the BMC Remedy IT Service Management 20.02 2) Implement proven ITSM performance tuning a More...

Responsibilities:Analyse IT system performance and health compile performance reports and recommend enhancements.Collaborate with IT teams to resolve performance issues and implement solutions.Develop performance metrics and benchmarks for IT services and ensure adherence to these sta More...

Responsibilities:Analyse IT system performance and health compile performance reports and recommend enhancements.Collaborate with IT teams to resolve performance issues and implement solutions.Develop performance metrics and benchmarks for IT services and ensure adherence to these sta More...

Safety, Quality & Environment: Ensure compliance to all relevant safety, quality and environmental management procedures and control, within a defined area of activity to guarantee employee safety, legislative compliance, delivery of high-quality products/service and a responsibl More...

Program management experience in a Infrastructure, Application and Cloud computing platform is required. Fundamental understanding of Operating Systems –Windows, Linux, VMware, Appliances and Network & Security components. Good technical aptitude, problem solving and abi More...

Serves as the first point of contact for day-to-day communications with designated low-risk accounts, follows up on correspondences and works to strengthen and grow account relationships. Develops an understanding of client businesses by conducting account research, research on ind More...

Management Partners is looking for high-caliber candidates who have a passion for developing innovative solutions for our client’s challenges with maximized competitive advantage and economic impact for our clients. Consultants/Senior Consultants help organizations to solve issu More...

Consulting and technical/advisory experience in workforce management The ideal candidate will work to project implementation work of workforce management Strong Workforce Management functional knowledge with understanding on technical aspects Configuring and implementing the Work More...

Degree in business administration or related field. Excellent communication skills. Ability to plan and organize. Ability to analyze data and use it to make decisions. Ability to work effectively in a team. Ability to handle multiple tasks and time pressures.