Helpdesk Jobs in Mecca

Obtain a bachelor's degree in social work or a related field from an accredited university. Obtaining a grade of very good or higher in a bachelor's degree. A deep understanding of social service concepts and social intervention methods, including working with diverse groups o More...

Strong Communication Skills: Ability to communicate clearly and effectively with customers, whether via phone, email or chat. Patience and Problem Solving: Ability to deal with diverse clients and handle a variety of problems and needs effectively. Basic technical knowledge: Good un More...

Previous experience: Practical experience in the field of customer service or call center management, preferably having previous experience as a team leader or supervisor. Leadership and direction skills: The ability to manage and direct the work team effectively, and motivate them t More...

Excellent communication skills and the ability to interact with customers effectively and professionally. Deep understanding of customer needs and expectations and ability to analyze data related to customer experiences. Ability to design and implement customer experience strategies t More...

Communication Skills: Good ability to communicate verbally and written with customers in a clear and friendly manner. Attention to detail: The ability to absorb the details of the products or services provided by the company and convey them correctly to customers. Patience and endur More...

Excellent communication skills and the ability to deal tactfully and effectively with customers. Ability to handle the electronic or telephone ordering system efficiently. Ability to accommodate customer requests quickly and accurately. Commitment to high service standards and achievi More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...