Service Desk Jobs in Doha

Supervise, train, and mentor service desk staff. Monitor and manage service requests and incident queues. Ensure that service requests are prioritized and resolved in a timely manner. Escalate and manage high-priority or complex issues. Incident Trend Analysis Ensure th More...

Role Purpose: To provide an effective and professional IT support service to the business and clients in accordance with the needs of the business. To this end, ensure that all software and hardware issues are resolved within pre-determined timescales. The Role: Provide 1st l More...

Key Responsibilities: Inspect personal computer equipment, as well as install hardware and peripheral components such as monitors, keyboards, printers and disk drives on user's premises Ensure ongoing and consistence maintenance and update of the Group’s active direct More...

Perform question/problem diagnosis and provide enduser support over the phone or remotely with the objective of minimizing nonproductive time by employees across the organization Provide efficient and effective support to all IT users to maintain operation of required systems and min More...

Experience & Skills Excellent knowledge of the desktop technical technologies, standards and development methodologies Excellent experience in research and evaluation, in relation to desktop technologies and best practices. Hands on experience in IT CRM solutions Strong kn More...

* 2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years) * Proven expertise with positive customer service skills and communication skills * Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

Able to perform moderately complex mathematical calculations without error. Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs. Able to access and accurately input information using a moderately complex computer system. More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Qualifications Qualifications: Proficient in the English Language (verbal & written), second language is an asset Previous experience and knowledge of Property Manager is an asset Required knowledge of Windows' Office Suite Must be able to handle multiple tasks in a d More...

Responsiblity: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropr More...

Your accountabilities and responsibilities include: Manage incoming incidents and service requests within the service desk system. Ensure that the customer is continually updated throughout the lifecycle of their ticket. Follow IT procedures, processes and guidelines to set up More...

Your experience and skills include: Excellent communication and organization skills required Strong guest service background A professional presentation Previous customer service experience required Previous Opera Cloud experience is an asset

Requirement Gathering & Analysis: Collaborate with stakeholders to gather, document, and analyze service desk requirements. Conduct detailed analysis to understand business needs and translate them into technical specifications. Project Coordination Act as a liaiso More...

Consistently offer professional, friendly and engaging service. Greet, check in and settle guest accounts while ensuring all service standards are followed Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float Ha More...

Good knowledge of customer service, office administration and bookkeeping procedures. Proficiency in oral and written English and Arabic. The ability to use Microsoft Office programs. Good communication skills and dealing with different personalities. Possess good organization skills More...

Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift. Communicate effectively both verbally and in writing to provide clear directions to staff. Assign and instruct Guest Service Agents in the details of work, observing their performance an More...

Answering telephone calls in a timely manner and providing helpful accurate information to callers. Demonstrate high level of empathy during interactions with the caller. Making outgoing telephone calls to customer/clients to provide further information or to follow up on informat More...

Your primary role will be: Acting as a financial reporting specialist on complex audits, providing audit teams with targeted expertise on the subject matter to support high audit quality Assisting with financial and non-financial reporting consultations submitted to the firm&rsq More...

Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Communication skills are utiliz More...