IT Support Jobs in Portugal

Key Responsibilities: Provide highquality support to SMB clients across multiple channels (chat email and phone) in both Turkish and English.Make outbound calls for email inquiries and when necessary for chat ensuring timely and effective query resolution.Offer pre and postsales suppo More...

Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...

Key Responsibilities: Provide timely accurate and friendly support to customers via phone email and chat.Assist customers with inquiries related to products services orders billing and account issues.Troubleshoot and resolve customer issues efficiently ensuring a positive customer exp More...

Job Overview:We are seeking a committed and proactive Customer Support Representative who will be assisting our clients customers across various channels to answer their questions on subscription billing technical troubleshooting and other topics. Key Responsibilities: Receive incomin More...

TasksCommunicate effectively with Albanianspeaking customers via phone email and chat to address inquiries and provide support.Ensure a high level of customer satisfaction by understanding and meeting customer needs promptly and professionally.Resolve customer issues by utilizing prob More...

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Greek speaking Customer Support Representative for their Lisbon offices.Position: Customer Support RepresentativeLocation: Lisbon Portugal Employment type: Fulltime Remuneration: More...

Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...

Location: Braga Portugal Starting Date: 16th October 2024 Working Schedule: Monday to Saturday Rotational Shifts (07:00 AM 06:00 PM) Days Off: Sunday and 1 Rotational Day Working Model: Hybrid (Combination of Remote and Onsite) Type of Contract: Permanent Contract (3 months trial per More...

Aperu du poste Nous recherchons un Spcialiste du Support Client qui parle couramment le franais pour rejoindre notre quipe Porto. Dans ce rle vous fournirez un soutien exceptionnel nos clients en rpondant leurs demandes et en rsolvant leurs problmes. Ce poste est sur site avec des More...

Key Responsibilities: Offer technical assistance to customers through voice email and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers guiding them through solutions.Document cu More...

Position Overview:As a Customer Support Specialist you will be the first point of contact for our customers helping them resolve their issues and answering their questions through various channels including phone email and chat. You will work closely with other team members and depart More...

Betting App SupportWork place: LisbonAbout the Client : The leading player in the global sports betting and gaming industry with an established presence and millions of customers across markets in Europe and Latin America while recently entered Africa and North America.Language:Portug More...

Were looking for Portuguese speaking Customer Service Advisors to join our clients team in the beautiful Lisbon! What youll do: Provide customer assistance via incoming calls live chat email and social media channels.Offering prompt and effective solutions to questions regarding accou More...

Schedule: Monday to Friday 07:00 AM to 04:30 PM (Rotational Shifts)Days Off: Saturday and Sunday Job Type: FulltimeResponsibilities: Respond to customer inquiries via phone email and chat providing timely and accurate information Assist customers with issues related to products servic More...

TasksMaintaining a positive empathetic and professional attitude toward customers at all timesResponding promptly to customer inquiriesCommunicating with customers through various channels email phone and chatAcknowledging and resolving customer complaintsKnowing our products inside a More...

Key Responsibilities: Respond to customer inquiries via phone email and chat in Dutch ensuring all communications are clear friendly and professional.Assist customers with productrelated questions order processing returns and general inquiries about our beauty products.Troubleshoot an More...

TasksAbility to assist users with General Inquiries and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (soc More...

Who are we Powerdot started with a bold vision: charging your car should be as simple as charging your smartphone. Our mission is to accelerate sustainable mobility by investing in installing and operating EV chargers where people naturally spend their days.Who are we looking for Were More...

Position Overview We are looking for a passionate Customer Delight Specialist with native Italian language skills to join our team in Lisbon. In this role you will be dedicated to providing exceptional customer experiences by delivering outstanding service and support. Your primary fo More...

Key Responsibilities: Deliver exceptional customer service through various channels including phone email and chat.Respond to customer inquiries related to products and services in a timely and professional manner.Maintain accurate records of customer interactions and update our datab More...