Joint Operations Jobs in Pasay
Joint Operations Jobs in Pasay
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Proactively monitor all relevant contact queues and pools of colleague resource to ensure the agreed SLAs are met across all channels (Chat / Email / Voice / Social)Follow the Operational Plan that was created by the Real Time and Planning Teams in collaboration with OperationsUse the More...
Responsibilities: Lead a team of WFM AnalystGenerate longrange and shortterm forecast at interval daily and weekly level.Create Update and Maintain Staffing Model & Resource Plans publish weekly updates.Create accurate schedules to balance service goals and staff preference Qualif More...
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