Help Desk Operator Jobs in Jerusalem
Help Desk Operator Jobs in Jerusalem
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Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on More...
Communicating with clients abroad in preparing itinerary and services to be used Pricing Programs and making offers to clients Booking services for tour including hotels, transport, restaurants, entrances, etc Following up on clients while in the country Coordinating with operat More...
Reporting problems to the IT manager Registering events in the reporting system Operation and maintenance of GPO, AD servers Providing information about the IT products and services At least one year of experience as an HD supporter or technical customer support
Previous experience in supporting internal organizational users - mandatory. Control of operating systems in the Microsoft environment and Office operating applications - mandatory. Good communication skills and
Keep the front desk tidy and presentable. Greet and welcome clients. Answer clients' questions and address complaints (either in place or via social media channels). Answer all incoming calls and redirect them or keep messages. Keep updated records, files, More...
Availability for a full-time position Experience as a PC technician - an advantage Knowledge and experience in troubleshooting, installing operating systems Ability to train users Experience in handling users High service awareness
Experience as a HELP DESK supporter/ PC technician from an organization or computer network manager. Experience working with AD, managing permissions and Exchange. Knowledge of the various Microsoft products. Work with network printers. and a print server, knowledge of various ant More...
Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropriate department More...
3 years of experience as a Help Desk - Ability to diagnose and solve technical problems Experience in managing users and permissions in AD Experience in Office 365 providing technical assistance to customers and employees of the company
Manage user's access permission and licenses to a wide range of cloud systems, includ-ing Office 365, Google Workspace, Azure, and more. Assist with onboarding and offboarding processes Desk or similar position High customer orientation skills
Check weekly the technical condition of the vehicles and ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc Ensure that all immediate actions req More...
Maintaining clear communications with clients Managing bookings and reservations for tour groups Managing logistics and services bookings prior to groups’ arrivals Oversee on the ground operations and problem solving while groups are in Israel.
Various communication with donors as in accordance with the Director's instruction (ongoing correspondence with donors and developing relationships with specific donors). Maintaining contact with the American Society as necessary. Administrative assistance to the Director and More...
Managing itineraries Making the coordination and the reservation of incoming groups Being the main point of contact for local Tour Guides and Suppliers Managing tour logistics on daily basis Holding Bachelor degree in Tourism or any other related field Excellent verbal and writ More...
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