Majorel Egypt
About Majorel Egypt
We serve customers across the world through our 50,000 employees based in 29 countries in Europe, the Middle East, Africa, Americas and Asia in 36 languages. We support your customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture. We serve your customers by combining the best of people, technology and innovation. We truly believe that the greater the use of technology, the more human we can be. Because service is a human thing, even when it’s delivered by a robot. We have more than 500 clients, many of which we’ve been working with for over 10 years. As an industry leader, we offer you the most reliable solutions. Some of the biggest companies in the world, including the brands you interact with daily, trust our people to represent them.
201 Job openings in Majorel Egypt
Project Manager - Contact Service Center
3 - 3 years
Not Disclosed
Job Description Receiving from the Sales Department the new accounts’ form and the contract that contains all the details “Clients’ contacts, no. of agents needed and their salaries, etc. ” Collect all data and requirements from the clients and communicate More...
Senior Electrical Maintenance Engineer
3 - 4 years
Not Disclosed
Job Description Responsible of all the hard facilities and MEP systems maintenance Such as (HVAC - Firefighting - Fire alarm – Access control – Generator – drainage system...etc.) Create, implement and enhance preventive maintenance program to optimize operationa More...
Job Description Identify potential risks and re-assess the identified risks. Manage controls and create remediation plans. Review risk management activities. Perform random audit onMinimum Compliance FrameworkandMinimum Accounting Framework. Perform periodic audit as per the pr More...
Job Description About the Job Follow up day-to-day on the team to make sure that they follow the right process and procedures. Make sure that Customer complaints or requests got solved from the first time to achieve FCR. Track the team performance and set a proper action plan wh More...
Job Description Observe and report activities and incidents at an assigned client site, providing for the security of client property and personnel. Make periodic patrols to check for irregularities and to inspect protection devices and CCTV, access control &security equipment More...
Real Estate & Governorates Relation Manager
4 - 6 years
Not Disclosed
ob Description 1.Manages all Sites’ contracts, including terms, payments, terminations, renewals, …etc. 2.Secure all needed licenses from related public and Government authorities 3.Negotiate leasing terms and prices with current and new landlords. 4.Maintain subseque More...
Job Description Monitor all types of End-user transactions (side by side and remote). Coach errors (non-critical and 1st critical errors) made by CSRs and monitored by the QA team as well as recognition for CSRs with 0 error calls Create and update call scenarios for new and exis More...
Job Description Understand what your customers are looking for. Ensure continues IT Operations to all business functions by providing 1st & 2nd IT support. The office is in Cairo, but we provide IT support, improvements & maintenance also for Berlin, London, Amsterdam, Sin More...
3 - 3 years
Not Disclosed
Job Description Provide clear insight into performance drivers and the levers which impact performance. Manage auditing reports for Customer Care activities & transactions. Design quality rules and guidelines to achieve the highest performances with team managers. Compile an More...
Subject Matter Expert -italian And English Speaker
1 - 1 years
Not Disclosed
Job Description Conduct a daily session with the agents about the needed update. Follow up on the needed updates. Handle a number of solving texts. Create new ideas to improve the agent’s performance. Check an app, to solve the problems which the agents submitted on the a More...
Job Description Suggest proper media for approaching the right calibers and posting new vacancies over different types of channels to create a pool of qualified candidates in advance of need. Conduct Phone interviews (Screening). Respond to all hiring requests accurately and on t More...
Quality Coach- Korean Speaker- Alexandria
1 - 3 years
Not Disclosed
Job Description Monitor all types of End-user transactions (side by side and remote). Coach errors (non-critical and 1st critical errors) made by CSRs and monitored by the QA team as well as recognition for CSRs with 0 error calls Create and update call scenarios for new and exis More...
0 - 1 years
Not Disclosed
Handling British Customers Over the phone: The main purpose is to facilitate and provide a Vodafone global customer experience standard. Job Requirements Fluency in English is a MUST Graduates, Gap year students or undergradswho can work as full-timers. Excellent Communicati More...
Customer Service Agent Vodafone Uk/ie
0 - 1 years
Not Disclosed
Job Description Handling customers over the phone Problem solving. Build a good Rapport with Clients over the phone. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle customer and service inqu More...
Customer Service Agent - Irish Account
0 - 1 years
Not Disclosed
Job Description Handling customers over the phone Solving Problem Build a good Rapport with Clients over the phone. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle customer and service inqui More...
Job Description Handling customers over the phone Problem solving. Build a good Rapport with Clients over the phone. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle customer and service inqu More...
Subject Matter Expert -italian Speaker
1 - 2 years
4000 - 6000
Job Description Conduct a daily session with the agents about the needed update. Follow up on the needed updates. Handle a number of solving texts. Create new ideas to improve the agent’s performance. Check an app, to solve the problems which the agents submitted on the a More...
Job Description About the Job Follow up day-to-day on the team to make sure that they follow the right process and procedures. Make sure that Customer complaints or requests got solved from the first time to achieve FCR. Track the team performance and set a proper action plan wh More...
Subject Matter Expert -italian And English Speaker
1 - 2 years
4000 - 6000
Job Description Conduct a daily session with the agents about the needed update. Follow up on the needed updates. Handle a number of solving texts. Create new ideas to improve the agent’s performance. Check an app, to solve the problems which the agents submitted on the a More...
Job Description Ensure that the physical security concept is applied. Manage the visitor policy and access cards. Manage the Lost ID policy, Manage the Key box management. Manage the security guards, test them, managing the lost & found process. Audit the Security CCTV wee More...
