Quality Improvement Jobs in Latvia

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Analyst (Dutch)in Riga who willperform Audits and drive quality improvement as per Quality Framework as techM has signed in SOW with Client.Position: Quality Analyst More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Analyst (German)in Riga who willperform Audits and drive quality improvement as per Quality Framework as techM has signed in SOW with Client.Position: Quality Analys More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Analyst (Swedish)in Riga who willperform Audits and drive quality improvement as per Quality Framework as techM has signed in SOW with Client.Position: Quality Analy More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Analyst (Norwegian)in Riga who willperform Audits and drive quality improvement as per Quality Framework as techM has signed in SOW with Client.Position: Quality Ana More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Analyst (Finnish)in Riga who will perform Audits and drive quality improvement as per the Quality Framework as tech has signed in SOW with the Client.Position: Quali More...

In collaboration we areworking with a leading multinational technology BPO business that is looking for a Quality Analyst (Norwegian) in Riga who will perform Audits and drive quality improvement Location: Riga Latvia (onsite)Employment type: Fulltime DUTIES AND RESPONSIBILITIES:Monit More...

Job Description Job Type: Permanent Location: Riga Latvia Educational / Professional Qualification Near native (interpreted as CEFR level C1) or native relevant market language and manageable English skills (B1 or better) in writing and speaking to understand documentation and log ac More...

Position: Quality Analyst (Dutch) Location: Riga Latvia (onsite) Employment type: Fulltime DUTIES AND RESPONSIBILITIES: Monitor and audit quality of customer interactions of assigned CSAs provide root cause analysisProvide individual and team feedback and coaching to CSAs by sharing More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Manager in Riga.Position: Quality ManagerLocation: Riga Latvia(onsite)Employment type: FulltimeDUTIES AND RESPONSIBILITIES:Manage Peak volumes for Reachability & More...

We are hiring a Quality Analyst (Dutch) for our client based in RigaLatvia.Position: Quality Analyst (Dutch)Work Model: OnsiteEmployment Type: Full timePermanentResponsibilities:Monitor and audit quality of customer interactions of assigned CSAs provide root cause analysis Provide ind More...

Conduct audits and improve quality according to the Quality Framework outlined in the agreement with the client. We are currently seeking candidates who are fluent in Swedish German Norwegian Finnish and Dutch. Educational / Professional Qualification University DegreeProven experienc More...

Position: Quality ManagerLocation: Riga Latvia (onsite)Employment type: FulltimeDUTIES AND RESPONSIBILITIES:Manage Peak volumes for Reachability & Backlog by working on Calls & Tickets.Understand and keep track of key team KPIs. Manage dips in performance with adequate reinfor More...

ResponsibilitiesTo motivate develop and mentor team members in a dynamically changing environment.Drive process performance to achieve and exceed SLA deliverables according to associates balanced scorecards.Meet Shrinkage Productivity and attrition targets.Manage / take accountability More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for aTeam Leader (Dutch) in Riga who willmanage and support the CSAPosition: Team Leader (Dutch)Location: Riga Latvia(onsite)Employment type: FulltimeDUTIES AND RESPONSIBILITIES: More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Team Leader (Norwegian) in Riga who willmanage and support the CSAPosition: Team Leader (Norwegian)Location: Riga Latvia(onsite)Employment type: FulltimeDUTIES AND RESPONSI More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Team Leader (German) in Riga who willmanage and support the CSAPosition: Team Leader (German)Location: Riga Latvia(onsite)Employment type: FulltimeDUTIES AND RESPONSIBILIT More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Team Leader (Swedish) in Riga who willmanage and support the CSAPosition: Team Leader (Swedish)Location: Riga Latvia(onsite)Employment type: FulltimeDUTIES AND RESPONSIBILI More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Team Leader (Finnish) in Riga who willmanage and support the CSAPosition: Team Leader (Finnish)Location: Riga Latvia(onsite)Employment type: FulltimeDUTIES AND RESPONSIBILI More...

Job Description Location: Fully remote EU timezone (CET / 2 hours)Start Date: ASAPLanguages: English required As a Scala engineer with our client you will play a key role in designing and developing robust backend systems. You will ensure that the platform maintains exceptional perfor More...

The Trainer role is vital for delivering highquality preprocess and process training to new hires ensuring they are wellprepared for their roles. This position focuses on upskilling and updating the project knowledge of BAU teams using effective learning methodologies to enhance overa More...