Day Support Lead Jobs in Riga

DESCRIPTION Take ownership and manage customer service issues (communication via emails no calls) and requests in a timely manner according to our SLA.Maintain accurate records and document all customer service activities and discussions.Perform initial request evaluation registration More...

Job Description: Location: Fully remote EU timezone (CET / 2hours)Start date: ASAPLanguages: English is mandatory; French is a plusOur client: Cloud Computing / Blockchain / AI European Saas Responsibilities: Design and develop scalable distributed serverside software applications an More...

Capslock builds exceptional marketing solutions for large partners in the home improvement industry. We don t just advertise our clients products or services we build longterm marketing solutions within the context of permanent partnerships.Our people are the backbone of everyth More...

Position: German Customer Support TrainerLocation: Riga Latvia (onsite)Employment type: FulltimeDUTIES AND RESPONSIBILITIES:Plan develop and facilitate internal training for new and existing personnelProvide support to the training manager in establishing measuring and monitoring key More...

The Trainer role is vital for delivering highquality preprocess and process training to new hires ensuring they are wellprepared for their roles. This position focuses on upskilling and updating the project knowledge of BAU teams using effective learning methodologies to enhance overa More...

ResponsibilitiesTo motivate develop and mentor team members in a dynamically changing environment.Drive process performance to achieve and exceed SLA deliverables according to associates balanced scorecards.Meet Shrinkage Productivity and attrition targets.Manage / take accountability More...

We are hiring Team Lead Customer Service for our client based in Riga Latvia.Position: Team Lead Customer Service (German / Swedish / Dutch)Work model: OnsiteEmployment type: Fulltime PermanentResponsibilities:To motivate develop and mentor team members in a dynamically changing env More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts M365 Azure Mi More...

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared an More...