Technical Support Specialist Jobs in Kuwait

Technical Support Specialist (II), with the following conditions: At least 5 years of experience working as a system engineer in a call center environment. Experience the Genesys Pure Engage call center system. Strong troubleshooting and problem solving skills. Skills in creating a More...

Provide first-line technical support to customers via various channels including phone, email, and chat. Diagnose and troubleshoot technical issues related to our SaaS platforms, including but not limited to software functionality, configuration, and integration. Collaborate cl More...

Updating the company website with tech tips and brief documents Evaluating system potential through assessing compatibility of new programs with existing programs Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recomme More...

MisionEn esta oportunidad estar s a cargo del armado y la prolija confecci n de los tableros el ctricos as como de proveer y verificar la calidad de los mismos velando por cumplir los m s altos est ndares de calidad de la industria.Adem s, en este rol colaborar s con la organ More...

1. honesty, integrity, loyalty (no slacking, no speculation, honest and trustworthy) 2. result orientated 3. Strong learning ability, good at thinking and summing up 4. strong communication skills, know how to think differently 4. Hard-working and stress-resistant 5. strong custo More...

Lead a team of Technical Support Engineers who work with our customers to resolve customer issues. Consistently coach and provide actionable feedback to promote career development while maintaining support standards. Ensure individual and team goals are met. Assist with naviga More...

Respond to technical customer requests in accordance with our SLAs and own them until resolution. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues. Proactively identify, develop and maintain su More...

Translate customer user stories into requirements to create and modify solutions using our low code / no code application. Write technical design documents where required. Provide subject matter expertise on TraceLink’s data interfaces. Review, create, edit and test custome More...

● Provide effective customer service by leveraging in-depth knowledge of company products. ● Collaborate with cross-functional teams to surpass customer service expectations. ● Troubleshoot installation and testing issues across various programming languages and build environment More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot an More...

Customer Service RepresentativeType: Temp - PermHours: 8am - 5pmPay: $19.00/hr - $21.00/hrResponsibilities:Answer calls in a pleasant and professional manner, including: taking customer orders, transferring calls to internal departments, and answering customer questions.Manage and pro More...

Native or near-native English ability (additional languages a plus). A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought. A head for detail - you will be juggling phone calls, c More...

Provide digital training sessions as onboarding support for first time users, and for existing customers to ensure they can optimally navigate our digital products, training resources, and overall organization Work closely with the Regional CSM to adapt and last-mile customer-facin More...

Serve as the primary point of contact for customers, providing them with world-class service and support. Handle customer inquiries and complaints in a professional and courteous manner, escalating issues as necessary. Maintain up-to-date knowledge of company products and services More...

Lead the design and implementation of the annual service line marketing plan Formulate service line marketing strategies based on environmental analysis,market research, compeititve analysis and operational availability. Serve as a liaison and consulant for Institutes in the imple More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Review, create, edit and test customer interfaces in various formats (CSV, XML, IDOC, EDI etc.). Support user testing activities such as troubleshooting, reading error messages and ensuring the expected results are delivered. Provide guidance on how global government regulations i More...

This role required candidate to permanently relocate at Riyadh Saudi Arabia. About the Company Founded in the late 1970s in Saudi Arabias oilrich region this multinational corporation has solidified its position as a global leader in the petrochemical sector. With a diverse product po More...

Establishes technical direction and oversees system and automation quality Leads feature level technical planning and technology development Provides hands-on leadership to and responsible for technical oversight of engineers to develop and test features (inc vendors and 3rd party More...