Service Level Agreements Jobs in Kuwait City

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your line manager if yo More...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and More...

Greeting and welcoming customers in a friendly and professional manner. Tending to customer needs, inquiries, and complaints. Informing hairdressers and beauticians about customer appointments and requirements. Managing phone calls, emails, deliveries, and office inventory. Proc More...

Answer customer inquiries via phone, email, and in-person Direct customers to online resources Update customer records in the system, including notes about interactions Pitch ideas for improving customer care Create and maintain reports about customer interactions Attend weekly More...

Defining customer service workflows. Writing and improving customer service processes. Collecting and analyzing customer service performance and delivery data, taking action regarding responses, and reporting to the organization. Measuring and improving overall customer experienc More...

Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in More...

Provide enterprise level technical support and non-technical support regarding ITSM incident requests. Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application o More...

They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What you ll do Organize, confi More...

Identify and assess customers’ needs to achieve satisfaction. Cater to client queries by providing accurate data using appropriate communication channels. Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desi More...

Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or More...

Prepares and serves drinks and foods such as sandwiches, salads, and dressings according to customer specifications. Provides menu information and suggestions to customers including wine and food suggestions and explanations of ingredients and preparation methods. Assists with foo More...

Performing preparation duties such as rinsing, peeling, slicing, and dicing fruit and vegetables. Weighing and measuring ingredients. Wrapping, date-labeling, and storing food items. Cleaning and organizing work areas, equipment, utensils, and service station. Following establis More...

Organize resources so they are easy to locate Resolve customer issues with company products Answer other customer questions and offer them access to helpful resources Direct questions to the right department when needed Ensure customer satisfaction Manage all desk administrativ More...

Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on More...

As a Guest Guest Service Officer, you will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the varied departments within the Rooms division: More...

.Meet and Greet Customers in the warmest possible way. .Receive & Respond customer service inquiries. .Educate customers on deals & promote company’s brochures for customers. .Update details for personal and business clients, such as name and address details. .Provid More...

Listen carefully to customer complain, check the customer vehicle, record and complete all information with signatures in check- in sheet as per customer request Explain repair estimated costs, repair process and delivery time with comprehensive information related to customer ques More...

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu. Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change More...

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu. Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change More...