Customer Support Specialist Jobs in Kuwait

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Technical Support Specialist (II), with the following conditions: At least 5 years of experience working as a system engineer in a call center environment. Experience the Genesys Pure Engage call center system. Strong troubleshooting and problem solving skills. Skills in creating a More...

Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot an More...

Customer Service RepresentativeType: Temp - PermHours: 8am - 5pmPay: $19.00/hr - $21.00/hrResponsibilities:Answer calls in a pleasant and professional manner, including: taking customer orders, transferring calls to internal departments, and answering customer questions.Manage and pro More...

Become the first Country Manager for Setupad in Spain! Setupad is the knight in shining armor in the digital advertising world. It helps publishers earn more from their ad inventory, thus allowing them to get back to their true calling - quality content creation. Setupad is already ac More...

Provide first-line technical support to customers via various channels including phone, email, and chat. Diagnose and troubleshoot technical issues related to our SaaS platforms, including but not limited to software functionality, configuration, and integration. Collaborate cl More...

Title: LCV APS5 Kuwait: Associate IT Customer Support Technician Contingency Belong Connect Grow with KBR! Program Summary KBR leads the government services world contingency market by providing responsive fullservice logistics support to forces deployed around the world under the L More...

Title: LCV APS5 Kuwait: Associate IT Customer Support Technician Contingency Belong Connect Grow with KBR! Program Summary KBR leads the government services world contingency market by providing responsive fullservice logistics support to forces deployed around the world under the L More...

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

Strong customer satisfaction skills, with the ability to analyze and provide solutions for customer issues Excellent analytical skills, with the ability to interpret data in order to contribute to customer success Strong communication skills, both verbal and written, with the abil More...

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries ● Generate sales leads ● Attends to all clients and inquiries in a timely manner ● Conduct outbound calls and customer satisfaction More...

This is a full-time on-site role for a Customer Service Specialist at Done Interior Factory. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer e More...

Lead the design and implementation of the annual service line marketing plan Formulate service line marketing strategies based on environmental analysis,market research, compeititve analysis and operational availability. Serve as a liaison and consulant for Institutes in the imple More...

. Direct and optimize all online sales activities, ensuring a seamless and luxurious shopping experience for our clients. . Engage with our clients over digital platforms, providing exemplary customer service that reflects our brand's values. . Process payments and oversee the s More...

Enter and update customer service records in our CRM system. Verify the accuracy of data entries and resolve any discrepancies. Maintain up-to-date customer information and transaction histories. Generate reports and summaries from customer data to support service improvement ini More...

Updating the company website with tech tips and brief documents Evaluating system potential through assessing compatibility of new programs with existing programs Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recomme More...

Install, configure, and support workstation software, hardware, printers, and phones Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy Execute systems and network design, documentation, implementation, testing, and administration, and ensure componen More...

Administrative Support: Perform general office duties such as data entry, filing, and managing correspondence. Maintain accurate records and documentation for various operational processes. Schedule and coordinate meetings, appointments, and travel arrangements. Lo More...

Basic scripting, programming, and coding PC and Mac systems and other mobile operating systems Knowledge-based systems (KBS) Java C, C++, JavaScript, Python, or similar scripting languages Linux/Unix Microsoft SQL, MySQL, or PostgreSQL NoSQL databases