Customer Support Services Jobs in Kuwait City

Produce technical documentation such as solution descriptions, statements of work (SOW) for professional services, and enhancement requests (RFEs). Support software development required for POCs, implementation projects and customer support. This may require you to perform software More...

Technical Support: Provide first and second-line support for hardware, software, and network issues. Troubleshoot and resolve problems with desktops, laptops, printers, mobile devices, and other IT equipment. System Maintenance: Monitor and maintain computer systems and networks to More...

Managing and configuring Swift products (SAA, SAG, SWP, SNL & HSM) Managing Payment Control System Hands on experience with Message duplicate detection and customer screening Applications like DDA & SafeWatch Hands on experience with any vendor based application like paym More...

Implement and install solutions at customer's infrastructure platforms Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers Act positively and respond promptly to the customer's requests/tickets Prepare, revi More...

Document and track customer inquiries, issues, and resolutions using our system. Proactively identify opportunities for process improvements and contribute to the development of knowledge base articles and support documentation. Assist in conducting product demonstrations and trai More...

Must have a valid driver's license and ability to maintain a clean driving record Working knowledge of Excel spreadsheets using vlookup and pivot tables, including other data management software Demonstrated ability to assist sales teams with any additional work as needed with More...

Serve as a point of contact for clients, addressing inquiries, providing information, and coordinating responses with the sales team. Assist in the preparation of client presentations and proposals. Ensure that sales materials are up to date and readily accessible to the sales team More...

monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi- port data termination panels all under ‘Smart Hands’ capability. Ability to trouble issues with systems and networks using good deductive More...

Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team. Ability to lift / move computer equipment weighing up to 50Lbs. Expert in desk side support and PC break/fix incl More...

Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. ists the IMO with daily functions of computer, network and software management for the site and all users. Provides immediat More...

Ensures compliance to documented ISO-9001, 14001 and OHSAS 18001 Integrated Management System requirements. Complies with company rules and regulations. Complies with the Operation Manuals of all Finishing End Area equipment and sub-units (CB Rakes, Roller Tables, Cold Shears, Tra More...

Managing and configuring Swift products (SAA, SAG, SWP, SNL & HSM) Managing Payment Control System Hands on experience with Message duplicate detection and customer screening Applications like DDA & SafeWatch Hands on experience with any vendor based application like paym More...

Analyze operating processes to ensure they are delivering what is required. Follow up on preventive maintenance procedures for all IT infrastructure. Manage logging procedure for maintenance activities (preventive and calls) Investigate escalated technical problems, analyze issue More...

About NCR Atleos NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe. Job Desc More...

Respond to technical customer requests in accordance with our SLAs and own them until resolution. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues. Proactively identify, develop and maintain su More...

Our Support Analyst will provide first-class support to our end-user community as we implement our new ERP, CRM, and CPQ business applications. The Support Analyst will triage and action user support requests, ensuring first-class customer service as you communicate, resolve, or escal More...

Lead, coach and manage the Client Support Specialists Drive continuous development and performance management of your team Be the Voice of the Customer (VoC): use data/feedback from customers, understand their pain points and implement workflow optimisations Be a Deel Ambassador More...

- Provide IT support, including troubleshooting IP phones and network issues. - Manage Windows environments, printers, and access points. - Utilize remote desktop applications and help desk software. - Ensure meticulous attention to detail and effective problem-solving. - Communic More...

Design and implement technical solutions using the Enode API based on customer needs. Advise customers on product architecture and best practices for API usage. Provide ongoing technical support, including debugging and issue resolution. Proactively identify and implement fixes a More...

The candidate will provide proactive and reactive support of customer JDE systems from a Functional perspective, ensuring that customer systems run smoothly, and issues are resolved in accordance with agreed procedures and within contracted service levels. Ad-hoc project work includi More...