Customer Support Jobs in Kenya

About Us: iNet Africa is a dynamic Internet Service Provider specializing in delivering cuttingedge fiber and wireless internet solutions. We pride ourselves on innovation excellence and our comprehensive range of services. To support our growing operations and maintain our commitmen More...

Job purpose: To provide exceptional customer service in order to deliver mutual sustainable profitable growth.Job Summary: The Customer Relationship Officer is charged with responsibility for provision and effective management of assigned accounts and by extension larger Smart Custome More...

About CompanyWe are a climate fintech startup that operates at the intersection of climate technology and finance. It offers a range of innovative solutions and services related to carbon emissions measurement management and reporting. Our mission is to empower organizations and indiv More...

This is a remote position. Unpaid Internship (with potential for paid employment after 3 months) About Us: Sauti Contact Center provides exceptional call center services to our clients ensuring seamless communication and topnotch customer experiences. We pride ourselves o More...

Branch Customer Service Representative PURPOSE: Our client seeks a Branch Customer Service Representative to effectively manage walkin subscribers across our nationwide branches delivering exceptional service while minimizing churn.KEY RESPONSIBILITIES & CONTACTS:Customer Service: More...

Work Scope: Your performance will be evaluated based on the following:1. Orders Processing (30%)Ensure 100% accurate invoices on QuickBooks and timely deliveryVerify customer order accuracyTroubleshoot inquiries regarding orders debts and deliveriesMaintain organized filing of salesre More...

Brand and Customer Experience ExecutiveJob PurposeAs the Brand and Customer Experience Executive in the real estate industry you will play a pivotal role in shaping and maintaining the brand image of the company while ensuring exceptional customer experiences throughout the buyer jour More...

Job PurposeThe Customer Experience Executive is responsible for driving customercentric initiatives to enhance the overall customer experience and satisfaction through actively engaging the customer throughout their lifecycle to ensure the customers needs are met and exceeded.Key R More...

Customer Service Representative/Lead FacilitatorCompany: We Are Working Inc.Location: Remote (Work from Home)Hours: Fulltime or Parttime Flexible HoursAbout us:At We Are Working Inc we assist injured individuals (or families of the deceased) in obtaining compensation for their losses. More...

What we are looking forYour mission is to manage our biggest and most customer centric team of all the Customer Support team. You will manage a team of 10 (and growing) Customer Support Reps to ensure that our customers get a white glove service. This role will need you to deep dive i More...

Customer Service Representative IT Outreach SpecialistLocation: Remote Job Type: FulltimeAbout Us:At M365Connect we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment More...

Our client is a leading entertainment platform in Africa dedicated to enriching lives. They are currently seeking to hire a Business Desk Analyst. Key Accountabilities1. Using MAL s internal CRM system manage technical and Service Support escalations from all service touch points (B More...

Our client is a leading entertainment platform in Africa dedicated to enriching lives. They are currently seeking to hire a Business Desk Analyst. Key Accountabilities1. Using MAL s internal CRM system manage technical and Service Support escalations from all service touch points (B More...

The client a leading venture builder in subSaharan Africa founded by thought leaders and pioneer investors in the climate sector. They are seeking an experienced IT Solutions Engineer who possesses a blend of technical expertise and customer advocacy skills. The ideal candidate will e More...

About Client Our client utilizes technology transparency and innovation to increase East Africas inclusion in the global marketplace. Utilizing the latest technological and financial methods they deliver products customers want efficiently wherever customers want them. Our client adds More...

Head of Sales (FinTech/B2C/Payments/Fully Remote)Our Client a US based Fintech providing payment experience thats delightful and fast mission is to remove the friction of sending money across borders and to level the economic playing field on a global scale. To achieve this they are b More...

Job Title: Business Desk AnalystKey Accountabilities1. Using MAL s internal CRM system manage technical and Service Support escalations from all service touch points (Branch Call Centre Social Media Agencies Field service Antipiracy team Service Desk etc.)2. Activate or deactivate c More...

Whip is an innovative startup at the forefront of revolutionizing the way creators connect with their audiences. Our platform provides creators with the tools and resources they need to grow and monetize their fan base effectively. With a focus on usercentric design and cuttingedge te More...

Head of Marketing (Fintech/B2C/Payments)Our Client a US based Fintech providing payment experience thats delightful and fast mission is to remove the friction of sending money across borders and to level the economic playing field on a global scale. To achieve this they are building a More...

We are a beauty company that provides skincare products for consumers.What we are looking forWe are looking for a talented and passionate social and community manager to lead our social media and community growth. The candidate will be responsible for developing engaging content and c More...