Technical Customer Support Jobs in Amman

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements More...

Your role As a Customer Support Executive at Deriv, you’ll be at the forefront of handling customer queries and concerns about our products. Your excellent communication skills and strong knowledge of Deriv’s products will be put to the test as you work closely with other More...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a More...

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio More...

What your day will look like Your day to day duties will include: Work from your remote home office and provide technical support for employees. Provide technical onboarding support for new employees. Provide technical and infrastructure support during international event More...

Identify and resolve customer experience issues on our website and platforms by collaborating with cross-functional teams to implement solutions that optimise user journeys. Actively extend customer support via email and live chat, cultivating a personalised experience and motivati More...

About the job Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes? Does this sound like you? Your friends and family call you More...

Responsibilities: Responding to customer complaints Escalating problems to the technical team or other members of the product team Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new More...

Company Description Welcome to Zuhair Murad & Sons “Group of Companies ” Celebrating 45 Years of Success and striving for more. Zuhair Murad & Sons Group of Companies was founded in the year 1979, as a private limited liability company in Palestine under the nam More...

Responding to customer complaints Escalating problems to the technical team or other members of the product team Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new orders and refunds More...

Job Description We are seeking a highly motivated and experienced Technical Support Specialist to join our team. As a Technical Support Specialist focused on ERP systems, you will be responsible for providing exceptional technical support to our clients, resolving issues, and ensurin More...

Full experience in Home appliances technical support (Refrigerators, Freezers, Coolers, Washing Machine, Dishwasher...). Experience in SDA (Small Domestic Appliances) technical support like (Fans, Air-fryers, Microwaves, Vacuum Cleaners...). Ready to create reports and report them d More...

Install and configure Point of Sale system on customer devices Test and deliver Point of Sale System to customer Identify and correct problems uncovered by testing or customer feedback. Contribute to the development of new solutions through design, testing and delivering the best More...

Provide technical support to clients using our ERP systems via email, phone, or ticketing system. Diagnose and troubleshoot technical issues reported by clients, including but not limited to system errors, configuration problems, and data discrepancies. Perform high-level debuggin More...

Responsibilities: Create access permissions on folders and printers using Windows NTFS permissions. Provide helpdesk support. Manage users through Active Directory, build security using Group Policy Management, and administer Windows Servers. Handling technical issues for the cl More...

Support and help the sales team with equipment specifications, technical details and comparisons pertaining to competitive models; Support the direct manager in delivering tender specs and request for proposals (RFPs) of assigned products; Analyze technical issues based on defined More...

Company description Baby Life Sanitary Products Manufacturing Company is a leading company in the Middle East specializing in the production of sanitary products. Founded in 1990 and headquartered in Amman, Jordan, Baby Life is committed to providing high quality products to custo More...

A leading VAS company in Amman Jordan has an opening for Technical Support Engineer Magento. The selected Engineer will be in charge of the following scope of work: Magento Maintenance: Provide ongoing maintenance for the headless Magentobased ecommerce platform ensuring stability sm More...

Company Description Jordan Business Systems - JBS is a leading IT company based in Amman, Jordan. As a Business Partner of IBM, Cisco, Diebold, and Lenovo, JBS has over 20 years of experience in the IT industry. JBS is part of MDS Holdings Group, the largest IT group in the Middle Ea More...

. Supervise and lead the installation and configuration of products and solutions requested by clients as required; . Attend to technical issues raised by partners and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases; . Support the te More...