Service Desk Jobs in Amman

The Service Desk Analyst I provides a single point of contact to the organization for information technology related problems. Assist business customers with telephone, email or trouble ticket enquiries to resolve or escalate IT systems issues and problems. Provide support and inciden More...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% More...

PURPOSE The Service desk agent is the primary point of contact for customers and has the responsibility to ensure that all incidents are resolved and change requests handled within the agreed SLA. For that purpose he has the ownership of incidents from opening to closing and must wor More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Answering routine incoming calls . . Highly organized . Multi tasking . Excellent customer service skills. . Excellent communication skills. . Good command of English language both speaking and writing.

Company Description Petly is a pet care services company founded by experienced professionals in the veterinary industry. We provide comprehensive services for pets, ensuring the best experience for both the pets and their owners. With a team of experienced veterinarians and staff More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

About the job Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, o More...

Duties And Responsibilities FINANCIAL RETURNS: Receive, register, check in and out guests according to Hotel Brand and legal requirements and enter guest details into the PMS Be familiar with all guest rooms to ensure rooms sales are maximised in accordance with selling strateg More...

A Mental Health Clinic Center in 4th Circle/Jabal Amman is looking for a Front Desk Receptionist. Working Hours: Saturday, Sunday, Tuesday, Wednesday: 9am-6pm Thursday: 9am-2pm Duties and Responsibilities: Greeting visitors Helping visitors navigate through the center More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

Job Description We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users thr More...

The Helpdesk Support – Tier 1 position filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 support. May also escalate to IT applications support More...

Key Responsibilities Provide Level 1 application support, resolving or triaging incidents and service requests efficiently within Service Level Agreements (SLAs). Ensure comprehensive documentation for incidents and service requests. Demonstrate a strong understanding of produc More...

Key Responsibilities: Provide Level 1 application support, resolving or triaging incidents and service requests efficiently within Service Level Agreements (SLAs). Ensure comprehensive doentation for incidents and service requests. Demonstrate a strong understanding of product fu More...

W Hotels' mission is to spark curiosity and expand worlds. We are a place to experience life. We are here to open doors and open minds. We're constantly inspired by new faces and new experiences. The spirit of going with anything is at our core and has made us famous for rein More...

Ensuring that the Gold Standards of The Ritz-Carlton are delivered evenly and with care every day. The golden reason is The Ritz-Carlton, which guides us every day to be better than the next. This is the main reason and our belief that our culture is the driving force behind the succ More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver More...

This is a remote position.This is a remote position. We are looking for Remote Honeymoon Advisor to join our company, who are passionate about traveling. You will manage travel requirements made for business or leisure and you will provide tourism related services and package tour More...