Senior Technical Support Engineer Jobs in Amman

Company Description Jordan Business Systems - JBS is a leading IT company based in Amman, Jordan. As a Business Partner of IBM, Cisco, Diebold, and Lenovo, JBS has over 20 years of experience in the IT industry. JBS is part of MDS Holdings Group, the largest IT group in the Middle Ea More...

. Supervise and lead the installation and configuration of products and solutions requested by clients as required; . Attend to technical issues raised by partners and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases; . Support the te More...

2-3 years experience in networks field is a must (Extra is NOT an advantage) Excellent knowledge in Helpdesk support. Excellent knowledge in Switching & Routing with different venders such Cisco, HP, Juniper... Excellent knowledge in Windows Servers , manage users via active More...

Perform daily operational tasks such as completing change requests, resolving trouble tickets, server monitoring, and problem triage. Write high-performance Structured Query Language (SQL) queries and stored procedures. Manage and administer database environments. Work in a globa More...

Support and help the sales team with equipment specifications, technical details and comparisons pertaining to competitive models; Support the direct manager in delivering tender specs and request for proposals (RFPs) of assigned products; Analyze technical issues based on defined More...

Responding to customer complaints Escalating problems to the technical team or other members of the product team Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new orders and refunds More...

About the job Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes? Does this sound like you? Your friends and family call you More...

Responsibilities: Responding to customer complaints Escalating problems to the technical team or other members of the product team Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our More...

Company description Baby Life Sanitary Products Manufacturing Company is a leading company in the Middle East specializing in the production of sanitary products. Founded in 1990 and headquartered in Amman, Jordan, Baby Life is committed to providing high quality products to custo More...

A leading VAS company in Amman Jordan has an opening for Technical Support Engineer Magento. The selected Engineer will be in charge of the following scope of work: Magento Maintenance: Provide ongoing maintenance for the headless Magentobased ecommerce platform ensuring stability sm More...

At Digital Gates, we ensure that every team member is guided and driven by the enthusiasm to innovate, create and detect efficient solutions that serve customers' needs. To build a team of qualified experts, Digital Gates is pleased to announce an available Senior Dynamics 365 FO More...

Collaborate with clients to define project scope, objectives, and success criteria, ensuring technical feasibility and alignment with business goals. Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk mitigation strategies. Lead and mo More...

Responsibilities: . Ensuring that project deliverables can be integrated to become the overall result (product, service) and are fit to deliver the expected benefits; .Developing and managing projects . Manages a portfolio of projects, ensuring coordination of shared resources, com More...

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everyt More...

Collaborate with presales teams and manufacturers to align customer demands with product offerings, stay updated with technology trends and regulatory codes, and actively contribute to site security measures and compliance. Work closely with the Business Development Manager t More...

About the job Technical Engineer Reposbilities: - Preparation of the technical submittals i.e technical submittals, material submittals, method statements,…, et. Job Requirements: - Bachelor's degree in Civil Engineering, - Minimum 8 years of exper More...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 More...

Responsibilities: Ability to deal with electronic and mechanical machines. Experience in troubleshooting electrical issues. Experienced in ID and passport card personalization machines is recommended. Using various strategies and tools to provide effective solutions to customers More...

Technical Sales and Sales Engineering skills Strong communication skills Experience in technical support Ability to understand and convey technical information to customers Proven track record in sales Excellent problem-solving abilities Knowledge of the energy, industrial, or More...