KPO Jobs in Amman

Customer success managers (CSMs) support your customers as they transition from sales prospects to active users of your products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue More...

Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. May mentor or give direction to junior team members and provide training on best practices. May assist management in ensuring performance goals are met.

What are the duties of a customer service representative? Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic and professional attitude toward customers/patients at all times. Communicating with customers through various channels. (Tawk, Facebook messages & call center) Full knowledge of doctors’ appointments & specialties to match patients More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

female customer service employees are required to work from the company and from home Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home (providing a quiet environment) 4- Speak Arabic properly 5- Writin More...

A vice president of customer service is responsible for managing all aspects of customer support and service. The vice president develops the organization's customer service strategy and manages the overall performance of people and processes to achieve the highest levels of custo More...

Call center + telemarketing employees are required with a fixed salary and fixed time, salaries start from 260 dinars and reach 300 dinars, for inquiries, please contact only via the following WhatsApp send your resume directly and employment is immediate.

Maintain a positive, empathetic and professional attitude toward patients at all times. Communicate with customers through various channels. Book patient appointments / medical surgeries with doctors in the network. Respond promptly to patients' inquiries. Keep records of cust More...

Answer phone calls from members providing accurate information. Offers solutions and assist with members financial needs. Meeting the metrics of the position. Post transaction into members accounts accurately and in a timely manner. Handles duties regarding Bill Pay, Online Bank More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account More...

Senior customer service representatives usually deal with customers who have already purchased a product, or they may be involved with the back-end of the sales process, such as entering data to complete a sale made in the field by a salesperson. Senior customer service representative More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account More...

A customer experience manager (CEM) links the gap between the brand they work for and the customer. It is their job to ensure that customer experience is engaging, efficient, and effective. They make sure that customer satisfaction and loyalty rates increase, gaining more recommendati More...

Customer Relationship Officers handle the concerns of the people who buy their company's products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Answer incoming calls and respond to customer’s emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research requi More...

An e-marketing company is looking for female employees to serve clients. Required qualifications: - High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up o More...

A Call Center Agent customer service employee is required to work for an e-commerce company on Radio and TV Street Requirements: - She has computer knowledge - Knowledge of using email - Knowledge of using social media sites - Knowledge of using Microsoft Office - Residents of neigh More...