IT Service Desk Agent Jobs in Jordan

The Service Desk Analyst I provides a single point of contact to the organization for information technology related problems. Assist business customers with telephone, email or trouble ticket enquiries to resolve or escalate IT systems issues and problems. Provide support and inciden More...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% More...

Provides technical assistance leading up to and during CB / PB test delivery. ▪ Provides technical support in venue sourcing, implementation of CBT products and digital systems, conduct troubleshooting of devices used in all Exams delivery ▪ Log and report technical incidents of ex More...

Role Purpose To support all tests, exams systems and delivery in Jordan. To ensure exams delivery runs smoothly. To support, train and monitor IT Service vendors across the country, train and monitor venue technicians either directly or through the IT Service vendors and help avoid t More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Duties And Responsibilities FINANCIAL RETURNS: Receive, register, check in and out guests according to Hotel Brand and legal requirements and enter guest details into the PMS Be familiar with all guest rooms to ensure rooms sales are maximised in accordance with selling strateg More...

PURPOSE The Service desk agent is the primary point of contact for customers and has the responsibility to ensure that all incidents are resolved and change requests handled within the agreed SLA. For that purpose he has the ownership of incidents from opening to closing and must wor More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

Answering routine incoming calls . . Highly organized . Multi tasking . Excellent customer service skills. . Excellent communication skills. . Good command of English language both speaking and writing.

Company Description Petly is a pet care services company founded by experienced professionals in the veterinary industry. We provide comprehensive services for pets, ensuring the best experience for both the pets and their owners. With a team of experienced veterinarians and staff More...

About the job Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, o More...

The Helpdesk Support – Tier 1 position filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 support. May also escalate to IT applications support More...

Position Summary Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure sat More...

Role Description This is a full-time on-site role for a Sales Agent at MetLife in Amman. As a Sales Agent, you will be responsible for communicating with customers, providing excellent customer service, and selling insurance products. Your day-to-day tasks will involve prospecting an More...

- Strong organizational and multitasking skills. - Excellent communication skills and ability to remain calm under pressure. - Problem-solving mindset with attention to detail. - Ability to work in a fast-paced environment. - Flexibility to work shifts, including evenings and week More...

Job Description Consistently offer professional, friendly and engaging service. Book and enter room reservation requests using the Property Management System. Process reservations by mail, telephone, e-mail, fax or any OTA’s System. Process reservations from sales offic More...

This is a full-time on-site role for a Ticket Agent located in Amman, Jordan. As a Ticket Agent, your main responsibility will be ticket sales and reservations. You will also be involved in communication with customers and providing excellent customer service. Additionally, you will b More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

- Have a strong e-commerce background with experience updating and maintaining a complex product catalog or inventory system. - The ability to navigate and organize large data sets. - Ensure high quality results while meeting ambitious deadlines. - Review photos, edit and make nec More...