IT Hardware Support Jobs in Albert Town

Deliver local and remote IT support by resolving incidents and fulfilling service requests. Take the appropriate actions in response to system alerts. Perform scheduled tasks and routine maintenance. Manage user accounts and data backups. Take part in shift rotation

Monitor and identify sources such as reports, news, articles, dataset updates and add them to the DEEP platform Liaise with cluster coordinators and partners to arrange and facilitate joint analysis, information sharing, information dissemination, and feedback Assist in the produc More...

In the event that their company purchases a new computer network, it will be up to the IT assistant to install and configure that new network so that employees can begin using it as quickly as possible. Additionally, new computer networks will have to be configured to suit the compa More...

Bachelor’s degree in Computer Science, Information Systems, Software Engineering or relevant domain Minimum 10 years of experience in middleware technologies and related solutions Preferred Knowledge in Architecture Frameworks

Support of software and processes related to business systems, follow up on all deployment phases. Work directly with end-users to identify, investigate, and resolve technical issues across 3rd party and internal applications. Monitor system issues and work with the product teams More...

Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers Install and integrate new server hardware and applications Keep an eye out for needed updates Support and administer third-party applications Ensure network security and conne More...

Apply your knowledge of Linux desktop, applications, authentication and security Demonstrate your knowledge of TCP/IP and wired & wireless networking on Ubuntu Desktop and Ubuntu Server Act as the technical authority and utilise your experience with popular open source softwar More...

Handle high volume live chat and other online tools Provide accurate, valid and comprehensive information Follow communication procedures, guidelines, and policies Support other business units with customer liaison, accurately document customer requests Manage complaints, provid More...

Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers. Act as the technical authority and demonstrate your experience with popular open source softwa More...

Apply your knowledge of Linux desktop, applications, authentication and security Demonstrate your knowledge of TCP/IP and wired & wireless networking on Ubuntu Desktop and Ubuntu Server Act as the technical authority and utilise your experience with popular open source softwar More...

Dig into and troubleshoot customer issues. Provide prompt and accurate feedback to customers. Prioritize and manage several open issues at one time. Escalate issues to the next level, as needed. Build and maintain strong relationships with customers. Document processes and upda More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Handle high amounts of live chat and incoming emails Identify and evaluate customers’ needs to deliver satisfaction Provide accurate, valid and comprehensive information Manage complaints, provide proper solutions and options within the time limits; follow up to secure reso More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issuDelivering grea More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Provide emergency response, either by reacting to symptoms and alerts Maintain and continuously improve the reliability of our production services Participate in weekend on-call rotation Improve monitoring and alerting of our platform Perform regular task/maintenance on our plat More...

Take ownership of issues reported by customers and see problems through to resolution. Research, troubleshoot, and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide promp More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...