Help Desk Jobs in Jordan

Job Description We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users thr More...

Providing technical support to clients and resolving their IT issues on time. Participate in a 24x7x365 L3 support team, take calls on a rotating basis, and be prepared to facilitate solutions for production environment. Installing and configuring software components, as well as t More...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% More...

About the job Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, o More...

The Service Desk Analyst I provides a single point of contact to the organization for information technology related problems. Assist business customers with telephone, email or trouble ticket enquiries to resolve or escalate IT systems issues and problems. Provide support and inciden More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Company Description Petly is a pet care services company founded by experienced professionals in the veterinary industry. We provide comprehensive services for pets, ensuring the best experience for both the pets and their owners. With a team of experienced veterinarians and staff More...

Duties And Responsibilities FINANCIAL RETURNS: Receive, register, check in and out guests according to Hotel Brand and legal requirements and enter guest details into the PMS Be familiar with all guest rooms to ensure rooms sales are maximised in accordance with selling strateg More...

A Mental Health Clinic Center in 4th Circle/Jabal Amman is looking for a Front Desk Receptionist. Working Hours: Saturday, Sunday, Tuesday, Wednesday: 9am-6pm Thursday: 9am-2pm Duties and Responsibilities: Greeting visitors Helping visitors navigate through the center More...

Service Desk Admin I (NOSC)Responsibilities Provide enterprise level technical support and non-technical support regarding ITSM incident requests. Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalat More...

About Customer Success The Customer Success team in ConsenSys is focused on exactly that: making our customers successful. The team is designed to complement ConsenSys products by creating a holistic well-rounded experience for our customers and users. We focus on 3 areas: Cust More...

About the job BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions . Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on s More...

Present a wide variety of creative and innovative products, meet and exceed guests taste, while challenging and recognizing them for their contribution to the success of the operation Assist in hiring, training and developing the kitchen staff, as well as maintaining and building a More...

EY Technology supports our technology needs through three business units: Client Technology – focuses on developing new technology for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly Enterprise More...

PURPOSE The Service desk agent is the primary point of contact for customers and has the responsibility to ensure that all incidents are resolved and change requests handled within the agreed SLA. For that purpose he has the ownership of incidents from opening to closing and must wor More...

Minimum 2 years of experience Proficiency in Amadeus and Galileo software Ability to work under pressure very request should be dealt with in a timely manner with no backlog on bookings. must be versed with the description of rooms, facilities and on-going offers. monitors hote More...

Job Description What you will be doing? ist the Front Office team in preparing for daily arrivals in terms of room allocation and checks traces for any special requests of the guests. Deal effectively with any guest comments and or / complaints taking full ownership of the situ More...

Fujitsu, HP rack servers’ management Fujitsu Ethernus DX class FC fabric data storage Brocade FC SAN switch fabric management Fujitsu Tape library and Veeam backup system management VMWare cluster management Users support via Service Desk solution PFsense (FreeBSD, Linux More...

Work closely with the managers or assigned staff members, and complete all assigned tasks. Conduct desk research, gather information through surveys, or speak to clients and staff. Attend and participate in meetings with our vendors. Liaise with vendors and suppliers on behalf of More...

Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an up to date knowledge of the hotel and local services Mai More...