Head Of Customer Support Jobs in Amman

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements More...

Own and be accountable for the overall business operations of the company, playing a pivotal role in strategic decision-making processes. Maintain and refine goal-setting frameworks, including Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs), to ensure organi More...

The Head of Corporate Fundraising is responsible for raising funds and in-kind donations to ensure the present and future operations of the SOS Children's Villages Association. He/ She pursues opportunities with & fundraise from the corporate entities of the country to fund th More...

We are seeking a dynamic and proactive Head of Corporate Fundraising to join our team. The ideal candidate will be well-connected in the corporate sector and possesses strong relationships with key decision-makers. The primary responsibility will be to maintain and acquire new corpora More...

Company Description Safwa Islamic Bank is Jordan's first modern Islamic bank, offering innovative and Sharia-compliant banking solutions to meet the specific needs of each customer. By combining traditional Islamic values with technology and innovation, we provide exceptional More...

The successful candidate should have leadership experience and have demonstrated expertise in media relations, social media and influencer relations, as well as an entrepreneurial and goal-oriented approach. Balancing both the strategic and the tactical, they should enjoy working More...

Responsibilities Lead from the front as a hands-on subject matter expert, architecting and crafting scalable solutions, and driving data excellence across the organization Architect a full ML Platform and build out the infrastructure to support scalability Provide collaborati More...

You champion and deliver flawless creative execution, time and again. You are an agile, results-oriented leader who inspires others to perform with excellence and act courageously. You will partner with MENA CEO and MENA Group President as well as the in-market MD’s to help a More...

Responsibilities Strategic Leadership: Develop and implement regional strategy for IT operations and end to end service customer service management across SITAs product portfolio and across all customer segments addressed in the geo. Provide leadership in assessing, planning, a More...

About the job BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions . Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on s More...

Specific Duties And Responsibilities Include Estates priorities Set priorities to maintain the estate so that they meet relevant UK Health and Safety standards and enable staff to operate from, and live on, a fit for purpose platform. Working with the Estate Manager and Techni More...

Proven experience in a customer facing leadership role overseeing IT operations ideally across multiple geographic locations. Strong strategic planning, execution, business and budget management skills, particularly in the context of IT field service and bid processes. Excellent t More...

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you&r More...

What you will do: Development and management of systems: Responsible for developing and managing the operating model strategy of the HMH to maximize viability, cost-effectiveness, and overall value. Develop HMH Standard Operating Procedures to ensure that support, program, and More...

Your role As a Customer Support Executive at Deriv, you’ll be at the forefront of handling customer queries and concerns about our products. Your excellent communication skills and strong knowledge of Deriv’s products will be put to the test as you work closely with other More...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a More...

What your day will look like Your day to day duties will include: Work from your remote home office and provide technical support for employees. Provide technical onboarding support for new employees. Provide technical and infrastructure support during international event More...

Identify and resolve customer experience issues on our website and platforms by collaborating with cross-functional teams to implement solutions that optimise user journeys. Actively extend customer support via email and live chat, cultivating a personalised experience and motivati More...

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everyt More...

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio More...