Customer Support Services Jobs in Amman

Your role As a Customer Support Executive at Deriv, you’ll be at the forefront of handling customer queries and concerns about our products. Your excellent communication skills and strong knowledge of Deriv’s products will be put to the test as you work closely with other More...

What your day will look like Your day to day duties will include: Work from your remote home office and provide technical support for employees. Provide technical onboarding support for new employees. Provide technical and infrastructure support during international event More...

Identify and resolve customer experience issues on our website and platforms by collaborating with cross-functional teams to implement solutions that optimise user journeys. Actively extend customer support via email and live chat, cultivating a personalised experience and motivati More...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a More...

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everyt More...

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio More...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements More...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests thro More...

What You’ll Do Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application trouble More...

Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application troubleshooting with customers More...

Job description: Responsibilities Answering Customer Queries: Live chat agents are there to support online customers by promptly answering their questions that come in via the website(s) they manage1. Proactive Engagement: Engage in real-time, comprehensive i More...

Answering Customer Queries: Live chat agents are there to support online customers by promptly answering their questions that come in via the website(s) they manage1. Proactive Engagement: Engage in real-time, comprehensive interactions with customers, ensuring they receive t More...

Job Responsibilities: System Maintenance and Operations Support Work with LMS provider to remain updated on system specifications and updates Communicate updates and changes to the field as needed Provide end-user support (application support, e-learning, training support More...

Coordinate with assigned Business teams and candidates to understand their availability and schedule business interviews Share interview templates and content with interviewers. Collect the filled templates and document interviewer notes and the feedback on Avature. Inform candidat More...

Scoping, design, testing, implementation, debugging and system integration of software components in moderately complex areas Design, develop and execute software test plans, procedures, test applications and test cases Identify, track and resolve software defects in moderately comp More...

Job Outline Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manne More...

The opportunity You’ll join our Enterprise Support Services (ESS) team helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional, you will work across teams to provide the knowledge, r More...

Accountabilities: As a TAQ Services Lead, you will be passionate about leading a team that delivers an exceptional customer experience. You will recruit, manage, and develop a team of TAQ Admins, ensuring they have the necessary skills and resources to meet customer needs. You wi More...

Key Areas of Responsibility Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. Identifies resources needed and assigns individual responsibilities. Manages day-to-day operational aspects of a program and scope. Reviews d More...

Analyze the existing business processes to identify inefficiencies and areas for improvement. Design optimized processes leveraging digital tools and technologies. Develop omnichannel strategies that provide consistent experiences across all touchpoints of the passenger, aircraft, More...