Customer Service Excellence Jobs in Amman

Proven experience in sales and customer relationship management Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Ability to understand and articulate customer needs Self-motivated and target-driven Experience in the training and coach More...

Role Purpose To support all tests, exams systems and delivery in Jordan. To ensure exams delivery runs smoothly. To support, train and monitor IT Service vendors across the country, train and monitor venue technicians either directly or through the IT Service vendors and help avoid t More...

Designing, documenting, and maintaining the Practice document/Manual and Policies. Defining, implementing, and monitoring the Practice efficiency KPIs. Establishing and leading the Practice training awareness program across the organization. Ensuring adherence and compliance to st More...

Provides technical assistance leading up to and during CB / PB test delivery. ▪ Provides technical support in venue sourcing, implementation of CBT products and digital systems, conduct troubleshooting of devices used in all Exams delivery ▪ Log and report technical incidents of ex More...

The Field Service Technician will perform maintenance, training, and work closely with military customers. This position desires a personwho has experience performing mechanical and electronics, on both the radiation and Backscatter technology systems as well as skills performing ins More...

About the job Working at Thoropass At Thoropass, we are on a mission to transform an industry that’s never been known for innovation, but we aren’t letting that stop us. We love collaborating to come up with new ways to solve problems that would stump other tea More...

Manage related promotions and campaigns. Lead and implement Loyalty Program to ensure customer retention, customer engagement, and customer experience. Provide innovative ideas to drive business and make sure customers’ needs, feedback, and suggestions are considered and add More...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. to ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations. When required a More...

Requirements Minimum of 7 years’ service delivery management experience working within an IT Support/Managed Services environment Good communication skills and an excellent command of English language Strong customer focus with the ability to operate at all contact levels More...

PURPOSE The Service desk agent is the primary point of contact for customers and has the responsibility to ensure that all incidents are resolved and change requests handled within the agreed SLA. For that purpose he has the ownership of incidents from opening to closing and must wor More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Re More...