Customer Jobs in Zarqa

Handle high amounts of live chat and incoming emails Identify and evaluate customers’ needs to deliver satisfaction Provide accurate, valid and comprehensive information Manage complaints, provide proper solutions and options within the time limits; follow up to secure reso More...

Handle high volume live chat and other online tools Provide accurate, valid and comprehensive information Follow communication procedures, guidelines, and policies Support other business units with customer liaison, accurately document customer requests Manage complaints, provid More...

Creating Solution Visions and presenting them to customers we give you. There are no outbound sales, so you can focus on what you do best: closing deals. Removing technical objections as part of the account engagement process through establishing great relationships and communicati More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe More...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe More...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe More...

Installing and configuring Aurea Unlimited products and solutions Educating customers on how to use Aurea products to create value Building data-driven dashboards that fill in customer gaps Integrate new products and solutions from the Aurea suite Make customers love Aurea as a More...

Creating Solution Visions and presenting them to customers we give you. There are no outbound sales, so you can focus on what you do best: closing deals. Removing technical objections as part of the account engagement process through establishing great relationships and communicati More...

Creating Solution Visions and presenting them to customers we give you. There are no outbound sales, so you can focus on what you do best: closing deals. Removing technical objections as part of the account engagement process through establishing great relationships and communicati More...

In similar industry roles people are focused only on implementation in the delivery process (i.e - the Sprint execution). At Aurea, you will be owning the process and stake holder management from ideation, to storyboarding, to implementation, to customer adoption. You will be respon More...

Produce product demonstrations targeted to illustrate key messages and value to customers and prospects Write and maintain knowledge base articles for portfolio products for use by other teams within Aurea Create and present account-specific technical content across customer touch More...

Produce product demonstrations targeted to illustrate key messages and value to customers and prospects Write and maintain knowledge base articles for portfolio products for use by other teams within Aurea Create and present account-specific technical content across customer touch More...

Represent the company, its solutions and software, for the assigned territory or vertical Exceed quarterly and annual bookings target for subscriptions and services Carry out business development activities to develop pipeline for the territory Annual bookings goal $1.5 million + More...

Be responsible for go-to-market planning and execution for a range of products Lead on content dissemination planning, campaign development and planning for planning product launches. You will lead on the development of compelling messaging and positioning that emphasizes business More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe More...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe More...

Installing and configuring Aurea Unlimited products and solutions Educating customers on how to use Aurea products to create value Building data-driven dashboards that fill in customer gaps Integrate new products and solutions from the Aurea suite Make customers love Aurea as a More...