Customer Care Jobs in Jordan

experience in managing tickets and meets SLAs. experience in leading a team of customer service engineers experience in Microsoft SQL experience in Windows server environment experience in computers networking networks fundamentals

Following the Hybrid Customer Care Department Standards for Excellence. Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk in, phone, email, online chat) Identify ways to personalize the experience of every c More...

About the job Company Description We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service Representative at our entertainment company specializing in children's entertainment. The ideal candidate will have exceptional communic More...

Answer customers’ calls, answer their questions and help with their inquiries. Resolve product or service problems by clarifying the customer’s complaint: determining the cause, selecting the best solution, following up to ensure resolution. Recommend potential product More...

Fluent English speaking & writing Fluent in Spanish is a plus Must have a basic understanding of consumer debt. Debt Settlement or Financial Services Industry experience preferred. Preferred 1-2 years of prior experience in a high-volume call center Candidates must be optim More...

Answer customers’ calls, answer their questions and help with their inquiries. Resolve product or service problems by clarifying the customer’s complaint: determining the cause, selecting the best solution, following up to ensure resolution. Recommend potential product More...

Senior customer service representatives usually deal with customers who have already purchased a product, or they may be involved with the back-end of the sales process, such as entering data to complete a sale made in the field by a salesperson. Senior customer service representative More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Only male Jordanian Candidates to apply . The Ideal Candidate should have minimum 7 years good Sales Ordering Experience , Logistics , Warehousing and Inventory Control preferably with F & B or Food Production environment. Quality/Inspection & Control tasks familiarity are More...

Improving customer service experience, create engaged customers and facilitate organic growth. Supervise day-to-day operations in the customer service department. Taking ownership of customers issues and following problems through to resolution. Setting a clear mission and deploy More...

Call customers to explain products, offers and product packages ( through up selling & cross selling) to encourage purchases. Reach the company targets in terms of products selling and confirmation. Collaborate with the logistics team to ensure customer confirmation on the pur More...

Company Description OTS EXPRESS is an established courier service provider licensed to operate by the Telecommunications Regulatory Commission in Jordan (TRC). Since 2009, we have been providing turnkey delivery, storage, and fulfillment services to key couriers, governmental en More...

About the job Summary: Our client, a dynamic and growing organization, is seeking a proactive and versatile Customer Care Manager to join their team. This role requires an individual who can handle a diverse range of tasks and transform the Customer Care department to a mo More...

Effectively coach and lead a customer success executives team to consistently hit metrics and provide an amazing customer experience Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. Summarize and report department metrics and goals t More...

Answer calls and handle callers in a professional manner. Telesales: Create lists of prospects' data (phone numbers, emails…..) and contact them by phone or email to promote company's services. Update customers data into the company's database. Schedule &amp More...

Assisting in the nursing activities with hospitalized patients, according to nurses and doctor’s prescription, universal hygiene standards and MSF protocols, standards and procedures in order to ensure the delivery of quality medical care for patients. ACCOUNTABILITIES S/ More...

Responsibilities—what you'll do: Chat and Email Support Product and Feedback Monitoring Database Management Team Coordination Customer Engagement Customer Care Sales and Lead Generation Complaints Resolution Product Knowledge Customer Satisfaction Requ More...

Self-employed workers are required (child and elderly care and tutoring for all age groups and for all curricula and age groups) in the governorates of Irbid, Amman, Aqaba and Mafraq Taking care of children as a babysitter and taking care of them Private tutoring for all ages, and More...

MNC JOB | Non Voice & Voice || Customer Care ExecutiveJob Profile : Process - Chat Process | Backend | Back Office ll Customer Service Executive, Non Voice Chat ProcessTechnical Support Executive, Customer Service Executive Non Voice Email Chat Process Non Voice Chat ProcessSalary More...