Call Centre Jobs in Amman

A customer experience manager (CEM) links the gap between the brand they work for and the customer. It is their job to ensure that customer experience is engaging, efficient, and effective. They make sure that customer satisfaction and loyalty rates increase, gaining more recommendati More...

Customer Relationship Officers handle the concerns of the people who buy their company's products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Manage & Supervise Peace Center (IBv’s) Facilitators and ensuring that all activities with children, adolescents and parents in Peace Centre are implemented in an appropriate manner HE/ She Is responsible for the proper design and monitoring of Regular work plan, attendan More...

Planning and Supervision Interviewing and selecting a suitable volunteer (IBV), who will facilitate and implement PSS and Life skills programs in the Peace Centre In collaboration and coordination with facilitators and the Child Protection Coordinator to design appropriate support More...

Functional Responsibilities: The Data Responsibility Advisor will perform the following duties: Oversee the adoption of the OCHA Data Responsibility Guidelines by field colleagues in specific operational contexts. Represent OCHA as a subject-matter expert and facilitator in More...

Assist with liaison with GoJ entities, mainly Ministry of Interior, Ministry of Defense, the National Operations Centre, Join Coordination and Monitoring Centre and other Government counterparts in order to support delivery of OSESGY objectives; Support with liaison in matters rela More...

Bachelor’s Degree in Information Technology, Computer Science or related field required Minimum 3-5 years’ experience in Information Technology (IT) field Jordanian nationality only Infrastructure security experience working with major firewall platforms (Cisco, Forti More...

Focused on the day-to-day operation of the THG Hosting global IP/MPLS backbone and data centre networks as well as supervision of 5-6 full-time Network Engineers, including their rota scheduling, day-to-day workload and personal development. Define and manage the maintenance roadma More...

Bachelor degree in Computer Science, Computer Engineering, MIS or any IT related fields.,At least (4) years continuous professional technical experience in IT technology with qualified certifications, achievement track record & training in the above mentioned Accountability Techni More...

Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. Places outgoing calls. Receives guest messages and deliver the same to the guest. Logs all wake-up call requests and performs wake-up call services. wake-up call ser More...

Continuously support and address all country employee's IT issues Resolve all employee Help desk within the time frame Assist Aramex clients upon setting up e-tools Implement department strategy to achieve IT station's goal Send new hardware/software request to procureme More...

Bachelor degree in Computer Science, Computer Engineering, MIS or any IT related fields.,At least (4) years continuous professional technical experience in IT technology with qualified certifications, achievement track record & training in the above mentioned Accountability Techni More...

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and producti More...

Assist with communications activities in an assigned area or areas, such as such as case consultation, the information center and/or public affairs. Assist in providing efficient and effective case consultation services for individuals who appear in-person, by providing efficient, More...

Responding to customer concerns can be challenging or monotonous at times. Call center team leaders encourage their charges to take their positions seriously and work hard to build a loyal customer base. They set goals for them to achieve as a way to spur performance and to measure More...

Job Profile : CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound ProcessSkills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Custom More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...

Company Description Fairmont Amman is offering a career opportunity for an energetic and experienced Guest Relations Agent. What is in it for you? Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies Opportunity to dev More...