Plan Specialist
Plan Specialist
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Job Description
Plan Specialist Global Custody
Hybrid Bristol
In this position youll be based in the Location office for a minimum of three days a week with the flexibility to work from home for some of your working week.Find out more about our flexible work culture at computershare/flex.
We give you a world of possibilities
Imagine stepping into a dynamic role as a Global Custody Specialist where youll become a key player in connecting our corporate clients and their individual accountholders to a world of financial solutions. At Computershare youre not just handling requests; youre building relationships and shaping experiences as a frontline brand ambassador. This position opens the door to a world of opportunity where youll navigate the complexities of international financial markets providing essential support across diverse service channels. Youll hone your communication problemsolving and financial acumen as you interact with a wide range of clients and address unique challenges paving the way for exciting career progression within our organization. Youll play a crucial role in ensuring seamless service delivery fostering trust and satisfaction among our valued customers and join a team of dedicated professionals who are passionate about delivering exceptional service and driving innovation in the financial industry. Youll also gain exposure to cuttingedge financial platforms and systems. This isnt just a job; its an opportunity to expand your horizons make a real difference and unlock your full potential in a global company that values your contribution. Join us and discover a world of possibilities.
A role you will love
Imagine a role where every day presents a chance to make a real difference where your dedication to exceptional service directly impacts the experience of our valued customers. As a Global Custody Specialist youll dive into a dynamic environment responding to a wide array of customer inquiries with precision and care ensuring every interaction exceeds expectations and meets our stringent service level agreements. Youll become a trusted guardian of our customer accounts maintaining them with meticulous attention to detail following established processes and guidelines to ensure accuracy and compliance. Youll play a vital role in processing customer transactions navigating regulatory requirements with confidence and delivering results with unwavering accuracy. Your commitment to data protection will be paramount safeguarding sensitive customer information from errors and unauthorized access building trust and ensuring peace of mind. Beyond direct customer interaction youll be instrumental in delivering a wide range of administrative tasks supporting both internal and external stakeholders and contributing to the smooth operation of our global services. Youll be empowered to identify opportunities for continuous improvement actively contributing to the evolution of our processes and systems. Finally youll have the unique opportunity to participate in user acceptance testing ensuring that system changes meet our high standards and enhance the overall customer experience. This role offers a unique blend of challenge and reward where your contributions are valued and your growth is encouraged. If you thrive in a fastpaced environment and are passionate about delivering exceptional service youll find a fulfilling career here.
What will you bring to the role
Youll bring a professional and courteous approach to every interaction transforming customer service from a task into a positive experience. Your excellent verbal and written communication skills will allow you to articulate complex information clearly and concisely building rapport and trust with our clients. Youre reliable with exceptional time management skills effortlessly navigating conflicting priorities and ensuring deadlines are met. Youll demonstrate initiative and ownership taking responsibility for your work while understanding the scope of your authority. Youll thrive in a collaborative team environment contributing your energy drive and enthusiasm to achieve shared goals. Your meticulous attention to detail will ensure accuracy in every task and your strong literacy and numerical skills will enable you to handle complex data with confidence. While prior customer service experience is advantageous its your inherent ability to connect with people your commitment to excellence and your passion for delivering outstanding service that will truly set you apart. Youll be the kind of person who not only gets the job done but elevates the entire customer experience.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeingrewards that can be tailored to support you and your family.
Invest in our businessby setting aside salary to purchase shares in our company and youll receive a company contribution as well.
Extra rewardsranging fromrecognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and closeknit community with experienced colleagues ready to help you grow.Our careers hub will help you find out more about our rewards and life at Computershare visitcomputershare/careershub.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
