IT Field Support Specialist HT I Government

Job Description:

AT&T Global Public Sector is a trusted provider of secure IP enabled cloudbased network solutions and professional services to the Federal Government. We are dedicated to recruiting developing and empowering a diverse highperforming workforce that is passionate about what they do committed to our shared values and dedicated to our customers mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop workplace peripherals and voice and video devices. We support local and campus area networks including wireless and cable plant.

AT&T has an opening for an IT Field Support Specialist: To support our enduser community by providing Tier 2 and 3 onsite and remote supports for computer workstations servers printers peripherals and teleconferencing equipment.

This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

The job duties of the IT Field Support Specialist are as follows:

• Conducts sites surveys; assesses and documents current site configuration and user requirements.
• Analyzes existing requirements and prepares specifications for hardware acquisitions.
• Develops hardware installation schedules.
• Prepares drawings documenting configuration changes at each site.
• Prepares site installation
• Configures computers communications devices and peripheral equipment.
• Trains site personnel in proper use of hardware.
• Troubleshoot repair and test computer workstations printers peripherals and teleconferencing equipment.
• Install and configure computer workstations printers peripherals and teleconferencing equipment and associated cabling.
• Maintain government and/or vendormanufactured fiber optic/Ethernet cables & telephone systems.

Required Clearance: TS/SCI with polygraph. #ts/sci) #polygraph)

Required Qualifications: Minimum education and experience level: High school/GED and zero 0 to two 2 years of experience. (NOTE: Will accept an AA or BS in a technical field as a substitute for years of experience).

AND DOD 8570 Certification. Preferred Security .

• Highly skilled in installing repairing and troubleshooting computer hardware and peripherals.
• Wellversed in installing windows software applications antivirus and patches.
• Demonstrated ability to read and understand technical manuals and schematics.
• Expertise in Microsoft Office Applications (Word Excel PowerPoint and Access).
• Able to manage time and priorities effectively.
• Able to work efficiently with minimal supervision.
• Proficient in working with endusers remotely.
• Demonstrated expertise.
• Familiar with Active Directory security and policies.
• Excellent analytical and problemsolving skills.
• Outstanding communication skills to relate with team members and support workers.
• Must be available to work an 8hour shift between the hours of 6amand 6pm as determined by management.
• Must be able to lift/carry up to 50 pounds multiple times per shift.
• The usual and customary methods of performing the jobs functions require the following physical demands: significant lifting carrying pushing and/or pulling; some stooping kneeling crouching and/or crawling; periodic work in tight areas.
• In order to be considered for this position you must have a valid drivers license and an acceptable driving record.

Ready to join our team Apply today!

Our IT Field Support Specialist (HT I) (Government) earns between $47600 $72000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 companydesignated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50 off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.