Pharmacy Services - Pharmacy Coordinator
Pharmacy Services - Pharmacy Coordinator
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Job Description
Pharmacy Technician
Coordinator Pharmacy Services
Are you ready to be part of a dynamic team that is reshaping shared services and how they are delivered for health care and the public sector
Mohawk Medbuy Corporation (MMC) is a national notforprofit shared services organization that supports hundreds of health care providers across Canada as well as child welfare agencies and other public sector organizations. MMC provides valuedriven contracting and procurement solutions for medical/surgical supplies pharmaceutical products local sourcing capital (equipment FF&E and redevelopment) and nutrition solutions. Other services include data analytics inhospital support warehousing/logistics technology procuretopay and accounts payable.
MMC is actively supporting the creation of a resilient value chain that incorporates environmental social and economic wellbeing and fosters the participation of Indigenous businesses. Based in Burlington ON MMC operates regional hubs in Toronto Thunder Bay Kingston Brantford and London as well as a hub and distribution centre in Oakville.
We are currently recruiting for fulltime registered pharmacy technicians for the positions of Coordinator Pharmacy Services to support our Pharmacy Services team.
POSITION OVERVIEW
Reporting to the Manager Pharmacy Coordinators the Coordinator Pharmacy Services provides exemplary Member customer service vendor relations contract management and issue resolution while supporting all elements of the sourcing initiative process. The Coordinator Pharmacy Services may participate in the new Member onboarding team or related activities as assigned. Primary objectives include the provision of Pharmacy Coordinators are actively involved with the Pharmacy Buyers Subcommittee (PBSC) comprised of our Members (e.g. Pharmacy Technicians Purchasing or Procurement Specialists) and provide support to the Pharmacy Functional Advisory Committee and other Subcommittee functions as required.
Key Responsibilities
Member Customer Service
- Provide accurate timely and professional response to Member inquiries including first line management of Member issues submitted for investigation resolution and communication if within the regulated pharmacy technician scope of practice.
- Provide support and manage relationships with assigned Members of the PBSC.
- Participate in activities of the PBSC as assigned.
- Assist with preparation and participate at Pharmacy Functional Advisory Committee or Subcommittee meetings and postmeeting followup/actions as assigned.
- Act as a moderator for the Pharmacy Member discussion forum as assigned.
- Host Pharmacy Member Portal Orientation as assigned and/or manage and coordinate response to Member requests for assistance with the Member Portal or other electronic Member tools.
- Participate in Member Opportunity Report delivery meetings including preparation activities as applicable.
- Participate in the dedicated Pharmacy new Member onboarding team or related discrete tasks as assigned.
Sourcing Initiatives/Contract Implementation
- Participate in Sourcing Initiative teams for the planning and of assigned Sourcing Initiatives including Request for Proposals (RFP) Advance Contract Award Notice (ACAN) and Option periods.
- Coordinate and participate in the creation of resulting new contracts in computer system data integrity activities output contract documentation contract development validation (double check) as assigned issue for electronic signatures track monitor and management of executed contracts.
Contract Management
- Perform ongoing maintenance of assigned contracts in computer system data integrity activities output documentation contract development validation (double check) as assigned issue for electronic signatures tracking and management of executed amendments.
- Perform designated activities associated with Option Periods and Member Contract Exclusion requests.
- Provide accurate timely professional response to vendor nonclinical inquiries and participate in meetings with assigned vendors as required.
- Provide support to MitigAID Supply Disruption program including research and documentation of alternates monitoring repositories and vendor communications regarding drug shortages for significant impact to Members as assigned.
- Participate in marketplace surveillance activities to identify changes impacting existing contracts new competitive market entries and new product contracting opportunities briefing as needed Clinical Directors for clinical evaluation.
- Participate on various drug supply calls as assigned.
- Monitor and manage pharmacy related product articles/bulletins including vendor notices not related to backorders recalls and discontinuations or product safety concern information and action appropriately.
- Participate in Business Development activities including vendor meetings as required/assigned.
- Participate in the research and cleaning of Pharmacy Member received purchase data e.g. drug descriptions.
Additional Areas of Responsibility
- Attend and contribute to applicable internal meetings
- Assist with development/maintenance of Coordinator Pharmacy Services system and process documentation and training tools as assigned
- Contribute to a positive office environment within the team and organization
- Provide additional support as required to staff and Members
- Participate in the orientation of new Coordinators Pharmacy Services new staff Members and vendors as assigned.
- Liaise with other departments as assigned for ongoing revisions development implementation and enhancement opportunities
- Communicate user account administration requirements and development/maintenance of group distribution lists for by designated staff
- Relevant continuous learning
SKILLS AND QUALIFICATIONS
- Registered Pharmacy Technician (RPhT) with Ontario College of Pharmacists (OCP)
- Demonstrated proficiency using Excel
Additional
- Experience as a hospital pharmacy technician
- Attention to detail and high level of accuracy
- Ability to work independently as well as in a crossfunctional team environment
- Demonstrated ability to build strong collaborative relationships
- Ability to balance multiple concurrent priorities
- Demonstrated knowledge in all facets of Office suite/electronic communication
- Proficient communication skills both written and oral
- Excellent interpersonal skills with a high concentration on Customer Service
- Time management and organizational skills
- Adaptability and flexibility with a desire to learn
- Pharmaceutical contracting/purchasing experience an asset
Mohawk Medbuy Corporation is a HOOPP employer offering a competitive salary and comprehensive benefits package.
As a condition of employment you are required to submit proof of full COVID19 vaccination to Human Resources.
Qualified candidates with a desire to join our innovative team are invited to submit their application.
We thank all applicants for their interest; however only those selected for an interview will be contacted. If contacted for an interview please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).
Other details
- Pay TypeSalary
Required Experience:
IC
Employment Type
Full-Time
