GWO Payroll Specialist
GWO Payroll Specialist
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Job Description
Job Description
As a member of the Global Workforce Operations team the GWO Specialist is responsible for executing primarily on Payroll Data & Reporting and other HR services utilizing an indepth understanding of relevant systems processes and policies. This role requires emphasis on data integrity and analysis to support key HR decisions. Identify and resolve operational issues and support process improvement. The GWO Specialist will assist with reconciling third party systems against internal HR systems. The position will ensure the integrity of the employee data which resides in the payroll PeopleSoft and other systems.
Job Location: Gurgaon/ Bangalore
Primary Responsibilities:
Payroll
- Daytoday operation of payroll related tasks working closely with Avery Dennison & its outsourced payroll partner(s) as applicable to ensuring quality inputs and outputs
- Support local HR managers and employees with payroll and HR processes
- Research complex payroll and timekeeping issues. Provide resolution to payroll team HR and department leadership
- Provide analysis testing and training as needed to support department initiatives.
Data & Reporting
- Provide advice on standard suite of reports to field HR Managers and other stakeholders
- Handle and develop nonstandard reports requested through the service delivery platform
- Drive increased productivity and compliance through process improvements standardization and simplification with external partners and businesses
- Acts as an IT liaison for HR/Payroll business processes and makes recommendations for systems automation activities and continuous efficiency improvements
- Partnering with Finance and ensuring that payments (salaries statutory and thirdparty) are executed accurately and within the required timeframes.
- Maintain high standards of accuracy timeliness and quality to ensure compliance with relevant legal and Avery Dennison policy requirements
- Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication
- Provide adhoc operational support for assigned processes
- Documents all HRIS Payroll and master database process flows and updates as process vendors and applications are revised
- Ensures efficiency of the technology in the support of employee transaction processes
- Handles internal and external audit work and ensures compliance with Sarbanes Oxley controls where applicable
- Ensures payroll and associated processed are delivered accurately and on time every time.
Employee Inquiry Support
- Assisting with and becoming an expert at resolving employee inquiries
- Preparing and creating the necessary data & documentation for processing changes into the HR System
- Executing PeopleSoft Data Transactions
- Respond to questions on administrative HR procedures and practices via multiple channels within Servicenow (e. g. email phone chat and case management system)
- Answer HR related questions provide guidance to both managers and employees and escalate as appropriate
- Educate employees of services available to them and encourage selfservice tools and other systems
- Ensure highquality standards for all GWO activities initiatives and tasks within designated areas of responsibility adhering to all servicelevel agreements established by the GWO organization
- Identify outdated knowledge articles and/or the need to create new knowledge articles.
Qualifications :
Qualifications
- Degree from a relevant field of study (Graduate / Post Graduate with Specialization in HR
- 5 to 7 Year experience in HR/payroll preferably from HRshared services background or from payroll firm
- Payroll processing experience for South Asia countries Sri Lanka Bangladesh Pakistan India) will be an added advantage
- Strong written and oral communication skills
- Understands HR processes needs and functions. Accurately and effectively communicates stakeholder needs to bridge the gap between HR responsibilities/needs and systems development
- Ability to generate a sense of urgency with understanding of when to escalate issues
- Ability to handle diverse and confidential information requiring extreme accuracy independent judgment and discretion
- Ability to document processes and make recommendations for improvements
- Flexibility and the willingness to cover other tasks as needed and adapt to ongoing changes
- Selfmotivated and able to work independently and as part of a team
- Strong analytical skills with proven ability to organize and analyze data
- Maintains confidentiality and applies discretion where required
- Service orientated and passionate about enhancing the employee experience.
Additional Information :
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
