Sales Education Manager Open Sell - UKI
Sales Education Manager Open Sell - UKI
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Job Description
HOURGLASS COSMETICS SALES & EDUCATION MANAGER OPEN SELL UK&I
Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and crueltyfree beauty brand redefining luxury cosmetics with highperformance products innovative formulas and awardwinning franchises. Recognized by Forbes Fast Company and Time Magazine as one of the most inventive beauty companies Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004 Hourglass is globally available in 32 markets and 3000 doors including Sephora Ulta Bergdorf Goodman Nordstrom Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics
About the Role
As the Sales & Education Manager you will be responsible for driving sales education services and eventing across Space NK and Sephora across UK & Ireland. You will lead and inspire a network of Hourglass Regional Artists and SNK 3rd party teams ensuring they are equipped with the knowledge passion and tools to deliver exceptional customer experiences and exceed commercial targets.
This role requires a strategic leader who can balance commercial acumen with strong coaching and training abilities. You will work closely with key stakeholders including retail partners and internal teams to ensure consistent brand messaging impactful education programs and strong retail .
This fieldbased role is pivotal in fostering strong relationships with retail partners and leading commercial initiatives to ensure exceptional retail results and customer experience. You will be responsible for delivering sales growth through training coaching and commercial excellence. This role covers UK&I Travel is essential.
Key Responsibilities:
Sales & Business Development
- Own and drive the retail performance across Space NK and Sephora UK & Ireland stores ensuring sales targets and KPIs are achieved.
- Analyze business performance and identify opportunities to maximize sellthrough ranking and brand positioning.
- Develop and implement sales strategies that align with overall brand objectives and retail partner goals.
- Collaborate with internal teams (marketing merchandising operations) to ensure seamless of brand initiatives and NPD launches.
- Work closely with Regional Artists and store leadership to drive engagement and results.
- Manage time effectively between regular visits to stores across UK&I.
- Responsible for setting and managing the Regional Artists sales targets & KPIs to maximise sales and rankings in all doors.
- Lead by example in planning and organising the business for success.
- Ensure a detailed understanding of retail context and category performance in the region to help assess risk and identify opportunities and devise by retail strategy by door
- Coach and inspire open sell teams to be sales and customer focused with Hourglass.
- Oversee all VM operations relating to the stores and teams working closely with the VM and Store Design team to ensure smooth installations for all door openings and new launches.
- Reviews stock holding levels consistently and works with Operations Director to resolve any issues.
Education & Training
- Create and deliver impactful education programs to inspire and upskill 3rd party teams ensuring they confidently represent the brand.
- Drive artistry product knowledge and service excellence through tailored training sessions masterclasses and instore coaching.
- Ensure Hourglass values are reflected in all customer interactions across Space NK and Sephora.
- Monitor and adapt training strategies based on market trends retailer needs and team feedback.
Team Leadership & Brand Advocacy
- Lead and inspire through others ensuring 3rd party teams feel empowered and engaged with the brand. You will be managing a team of Regional Artists within Hourglass.
- Act as the key liaison between the brand and retail partners fostering strong relationships to drive advocacy and longterm success.
- Be a brand ambassador at key retail and industry events representing the brands vision and values.
- Follow company budget parameters and careful use of company resources to achieve end goals.
- Responsible to uphold the Unilever Code of Conduct.
WHAT YOULL GAIN
- A wealth of experience in a dynamic and fastpaced role within Hourglass.
- The opportunity to make a real impact in shaping brand presence and performance across key retail partners. Indepth understanding of how to efficiently build and manage a strong retail team
- Exposure and experience working with the Senior Leadership Team in both UK & LA
- Become part of a fast growing and passionate luxury makeup brand
- Build strong relationships with retailer and customers
YOULL LOVE THIS JOB IF:
- Actionoriented:You are selfmotivated and can motivate your team to achieve their targets and goals
- Organized:Continuously planning for success with your team with a good organized approach
- Inspirational people manager:You always lead by example inspire your team with an ability to remotely manage a diverse team of people
- Strong communicator and collaborator:You communicate effectively with your sales teams internal teams and retail partners and encourage strong collaborative relationships
- Purpose driven:You have a genuine interest and personal passion for Hourglass and its purpose.
- You are PASSIONATE about beauty & retail:You are eager to learn and absorb all things related to beauty.
QUALIFICATIONS
- 6 years beauty management industry experience working with luxury specialty retailers
- Positive energy and passion for makeup skincare and service
- Superior training and motivational abilities
- Highly organized and structured management approach
- Strong analytical skills to review sales results sales forecasts and promotional impact
- Excellent communication and interpersonal skills
- Advanced makeup artistry skills
- Strong eye for merchandising and detail of a luxury environment
- Thrives working in a fastpaced agile environment and manage multiple priorities
- Exhibit effective communication skills with customers peers and management
- Experience in working with MS Word PowerPoint and Excel.
- Ability to travel and manage remotely
Your application will be stored in our system/CRM/etc for maximum 1 year after the date of your application. If you dont want us to keep your details please inform us by phone at.
Required Experience:
Manager
Employment Type
Full Time
