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1 Vacancy
Exemption Status:
NonExemptSchedule Details:
Monday through FridayScheduled Hours:
8:30 AM 5:00 PMShift:
1 Day Shift 8 Hours (United States of America)Hours:
40Cost Center:
Arthritis and Joint CenterUnion:
SHARE (State Healthcare and Research Employees)This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leadingedge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 16000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.
$3000 SignOn Bonus! (External Hires) A talent acquisition caregiver will provide more details about the signon bonus during the interview process.
Job Profile Summary:
Under the direction of the appropriate licensed clinician the Medical Assistant I (MA I) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.
I. Major Responsibilities:
1. Escorts patients to examination rooms take and record vital signs such as blood pressures temperatures height weight etc. Collects and documents patient health status history and documents and monitors patient progress following standard procedures.
2. Performs EKGs phlebotomy Point of Care (POC) tests according to clinic/office standards.
3. May prepare document and administer nonintravenous injections as directed or required by office/clinic within scope of practice.
4. Assists in performing routine physical examination or clinical procedures.
5. Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others as appropriate.
6. Provides clear timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines. Sets up/prepares rooms based on patient care requirements. Assists in the setup maintenance disassembly and cleaning of patient equipment.
7. Ensures instruments and scopes are cleaned sterilized and repackaged per office/clinic protocol.
8. Operates the sterilization/cleaning systems as necessary.
9. Assists in moving lifting positioning and transporting patients as directed following policy standards. Utilize proper safety techniques and body mechanic in all workrelated activities.
10. Follows procedures for arriving patients and scheduling appointments.
11. Assists with patient admissions transfers and discharge procedures.
12. Maintains assigned office and/or clinical supplies. Assure accurate inventory of supplies based on approved levels. Rotate stock as required. Initiate requisitions for resupply or special items.
13. Maintains logs organizes patient care chart and/or maintains medical records. May enter data or retrieve medical information from the electronic medical record.
14. Processes prescription and refills as directed per procedure.
15. Performs a variety of clerical duties per office/clinic protocol such as typing filing scheduling appointments generating letters and form preparation receiving/returning/directing phone calls per office/clinic protocol and documenting in patient record as required or directed.
16. Collaborates with insurers to verify coverage eligibility and coverage prior authorizations for procedures medications and tests as needed. Follow guidelines established by insurers to ensure that preauthorization precertification and clinician referrals for treatment are obtained prior to patient visits.
17. Collects copayments from patients for visits and maintain records.
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies procedures and objectives.
2. Attends variety of meetings conferences seminars as required or directed.
3. Participates in use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches demonstrates Standards of Respect and contributes to creating and maintaining an environment of professionalism tolerance civility and acceptance toward all employees patients and visitors.
6. Maintains regular reliable and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High School Diploma or equivalent.
2. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire the employee may be terminated or employee may apply for another position for which they meet the minimum qualifications.
3. Medical Assistant credential approved by the Massachusetts Department of Health (ARMA NHA etc. must be obtained within 1 year from date of hire/transfer. If credentialing is not obtained within 1 year of hire/transfer the employee will be terminated or employee may apply for another position for which they meet the minimum qualifications. The Senior Vice President Ambulatory Services may grant an extended grace period for employees with extenuating circumstances as appropriate.
Unless certification licensure or registration is required an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Departmentspecific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.
As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.
Full-Time