Program Manager Omni Channel Amazon
Program Manager Omni Channel Amazon
Posted on :
08-04-2025
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1 Vacancy
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Job Description
Are you customer obsessed relentlessly focused on achieving high
standards streetsmart and analytical strategic yet focused
hungry and passionate about ecommerce an experienced and
entrepreneurial leader with a strong work ethic If yes this opportunity will
appeal to you.
Amazon Seller Flex is a fulfillment solution for Fulfilled by Amazon (FBA)
selection in India. Omni Channel is a program that enables sellers to seamlessly list their selection on A. As a Program Manager for Stores program on Omni Channel you will
have the exciting opportunity to help shape and deliver the growth of Omni Channel on . You will develop and manage new programs
services and tools that will make our Sellers operations processes more
successful lead to a richer end to end seller experience often working
directly with sellers to understand their business needs current gaps in the
product and program and to help them improve their overall operations and
performance.
In this role you will work with a highperforming program management
team whose primary goal is to build and grow the Seller Flex network
across India contributing towards creating earths greatest shopping
experience. You will work in a collaborative environment with the
Operations team to optimize operational and seller performance. You work
closely with sales operations product management and finance leaders
across the company to drive from early concepts to final launches and
growing and scaling the program. Communication skills influencing skills
extensive analytical and team management skills are essential for this
position. In addition the ideal candidate should be a dynamic highenergy
individual with proven ability to deliver results in a highperformance
environment and the ability to manage ambiguity in a highgrowth
scenario. You should be professional and customeroriented with the ability
to meet or exceed annual goals and to manage multiple priorities and work
on various projects with different teams simultaneously with variable and
flexible schedules.
This role may require domestic travel to visit key Sellers and to participate
in kaizen events focused on reducing cost and defects in the interaction
between sellers products and Amazons operations processes. Seller Flex is
a highly visible and strategic program within Amazon. This is a chance to
work in an innovative team and participating in and leading operational
excellence while helping to create develop and drive solutions that lead to
a richer end to end Seller experience.
Job Responsibilities:
Develop and implement an effective strategy for scaling up the new use
cases of stores and operations across the country
Drive initiatives to monitor and improve seller performance to maintain
high CX bar as the network scales across India
Monitor cost of fulfillment; benchmark across other Amazon fulfillment
channels and drive initiatives to reduce cost
Build forecasting process for inputs and drive initiatives to meet input
goals for the SF network
Build framework and identify initiatives to improve seller relationship
Work crossfunctionally with all stakeholders including sales operations
product and finance to run a costeffective network of sellers and protect
and improve seller experience
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
standards streetsmart and analytical strategic yet focused
hungry and passionate about ecommerce an experienced and
entrepreneurial leader with a strong work ethic If yes this opportunity will
appeal to you.
Amazon Seller Flex is a fulfillment solution for Fulfilled by Amazon (FBA)
selection in India. Omni Channel is a program that enables sellers to seamlessly list their selection on A. As a Program Manager for Stores program on Omni Channel you will
have the exciting opportunity to help shape and deliver the growth of Omni Channel on . You will develop and manage new programs
services and tools that will make our Sellers operations processes more
successful lead to a richer end to end seller experience often working
directly with sellers to understand their business needs current gaps in the
product and program and to help them improve their overall operations and
performance.
In this role you will work with a highperforming program management
team whose primary goal is to build and grow the Seller Flex network
across India contributing towards creating earths greatest shopping
experience. You will work in a collaborative environment with the
Operations team to optimize operational and seller performance. You work
closely with sales operations product management and finance leaders
across the company to drive from early concepts to final launches and
growing and scaling the program. Communication skills influencing skills
extensive analytical and team management skills are essential for this
position. In addition the ideal candidate should be a dynamic highenergy
individual with proven ability to deliver results in a highperformance
environment and the ability to manage ambiguity in a highgrowth
scenario. You should be professional and customeroriented with the ability
to meet or exceed annual goals and to manage multiple priorities and work
on various projects with different teams simultaneously with variable and
flexible schedules.
This role may require domestic travel to visit key Sellers and to participate
in kaizen events focused on reducing cost and defects in the interaction
between sellers products and Amazons operations processes. Seller Flex is
a highly visible and strategic program within Amazon. This is a chance to
work in an innovative team and participating in and leading operational
excellence while helping to create develop and drive solutions that lead to
a richer end to end Seller experience.
Job Responsibilities:
Develop and implement an effective strategy for scaling up the new use
cases of stores and operations across the country
Drive initiatives to monitor and improve seller performance to maintain
high CX bar as the network scales across India
Monitor cost of fulfillment; benchmark across other Amazon fulfillment
channels and drive initiatives to reduce cost
Build forecasting process for inputs and drive initiatives to meet input
goals for the SF network
Build framework and identify initiatives to improve seller relationship
Work crossfunctionally with all stakeholders including sales operations
product and finance to run a costeffective network of sellers and protect
and improve seller experience
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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